اثربخشی آموزش مهارت‌های ارتباطی بر انعطاف-پذیری، آگاهی از مسئولیت خویشتن و تعهد حرفه‌ای دانشجویان دندان‌پزشکی اراک در ارتباط با بیماران
محورهای موضوعی : سلامتعطیه حاتمی 1 , خسرو رمضانی 2 , علیرضا ماردپور 3
1 - دانشجوی دکتری روانشناسی عمومی، گروه روانشناسی، واحد یاسوج، دانشگاه آزاد اسلامی، یاسوج، ایران.
2 - استادیار گروه روانشناسی، واحد یاسوج، دانشگاه آزاد اسلامی، یاسوج، ایران.
3 - استادیار گروه روانشناسی، واحد یاسوج، دانشگاه آزاد اسلامی، یاسوج، ایران.
کلید واژه: آگاهی از مسئولیت خویشتن, تعهد حرفه‌ای, مهارت‌های ارتباطی, دانشجویان دندان‌پزشکی, انعطاف‌پذیری,
چکیده مقاله :
مهارت‌های ارتباطی از جمله مهارت‌های اساسی برای زندگی در عصر حاضر است. پزشکان به دلیل موقعیت شغلی خود باید مهارت کافی در برقراری ارتباط مناسب با بیماران داشته باشند تا از آرامش، رضایت و سلامت بهره‌مند شوند. هدف این پژوهش تأثیر آموزش مهارت های ارتباطی بر انعطاف پذیری، آگاهی از مسئولیت خویشتن و تعهد حرفه ای دانشجویان دندان پزشکی اراک در ارتباط با بیماران است. همچنین طرح پژوهش نیمه آزمایشی با پیش‌آزمون، پس‌آزمون، پیگیری وگروه کنترل است. جامعۀ آماری شامل کلیۀ دانشجویان دندان پزشکی دانشگاه دولتی علوم پزشکی اراک در سال 1398 بودند که به روش نمونه گیری دردسترس 24 نفر انتخاب و به طور تصادفی به دو گروه آزمایش (12 نفر) و کنترل (12 نفر) تقسیم شدند. پس از انتخاب نمونۀ مورد نظر و انجام پیش آزمون بر روی هر دو گروه برنامۀ درمانی راه حل‌محور، طی 11 جلسۀ 90 دقیقه ای (هر هفته 2 جلسۀ) بر روی گروه آزمایش اجرا شد و بر روی گروه کنترل مداخله ای صورت نگرفت. ابزارهای پژوهش شامل پرسشنامۀ انعطاف پذیری شناختی 20 سؤالی (Dennis & Vander Wal, 2010)، و پرسشنامۀ 16 سؤالی مسئولیت‌پذیری (Salkovskis, et al., 2000)، و پرسشنامۀ 15 سئوالی تعهد حرفه ای Clikeman & Henning, 2000)) بود. برای تجزیه و تحلیل داده ها از روش های آماری تحلیل کواریانس چندمتغیره و تحلیل کواریانس استفاده شد. نتایج نشان داد تفاوت معناداری بین میانگین نمرات پس آزمون انعطاف پذیری و آگاهی از مسئولیت خویشتن دانشجویان گروه آزمایش و کنترل وجود دارد و در متغیر تعهد حرفه ای تفاوت معناداری وجود ندارد. بر اساس نتایج می‌توان گفت، آموزش مهارت های ارتباطی بر انعطاف پذیری و آگاهی از مسئولیت خویشتن دانشجویان تأثیر داشته است؛ بنابراین، روش مداخله ای آموزش مهارت های ارتباطی به علت تقویت توانایی ذهنی در کنترل افکار ناخوشایند و غیرمنعطف، موجب انعطاف پذیری ذهنی و دوری از افکار اتوماتیک وتحریفات شناختی غیرمنطقی در فرد می شود وانجام وظایف دانشجویی- شغلی آن ها را به طور مثبتی تقویت می‌کند.
Communication skills are among the basic skills for living in the present age. Due to their job position, physicians must have sufficient skills to communicate properly with patients to enjoy comfort, satisfaction and health. The purpose of this study was the effect of communication skills training on flexibility, self-responsibility and professional commitment of Arak dental students in relation to patients. This study was a quasi-experimental pre-test and post-test with a control group. The statistical population included all dental students of Arak State University of Medical Sciences in 2019, who were selected by available sampling method of 24 people and randomly divided into experimental groups (n=12) and control (n= 12). After selecting the sample and performing a pre-test on both groups, the solution-based treatment program was performed on the experimental group during 11 sessions of 90 minutes (2 sessions per week) and no intervention was performed on the control group. Research instruments included the 20-item Cognitive Flexibility Questionnaire by Dennis and Vanderwall (2010), and the 16-item Responsibility Questionnaire by Salkovskis et al., (2010) And the Clikeman & Henning (2020) 15-item Professional Commitment Questionnaire. To analyze the data from statistical methods of multivariate analysis of covariance and analysis of covariance was used. The results showed that there was a significant difference between the mean scores of flexibility post-test and self-responsibility knowledge of experimental and control students. Based on the results, it can be said that communication skills training has an impact on students' flexibility and self-responsibility. Therefore, the intervention method of communication skills training, due to strengthening the mental ability to control unpleasant and inflexible thoughts, causes mental flexibility and avoidance of automatic thoughts and irrational cognitive distortions in the individual. And performing student-professional duties strengthens them positively.
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