شناسایی عوامل و پیامدهای سایبرلوفینگ با رویکرد تحلیل عاملی اکتشافی (مطالعه موردی: سازمان‌های دولتی شهر اصفهان)
محورهای موضوعی : مدیریت بازرگانی- بازرگانیزهرا رحمتی 1 , علیرضا شیروانی جوزدانی 2 , محمدرضا دلوی 3
1 - دانشجوی دکتری گروه مدیریت، واحد دهاقان، دانشگاه آزاد اسلامی، دهاقان، ایران
2 - دانشیار گروه مدیریت، واحد دهاقان، دانشگاه آزاد اسلامی، دهاقان، ایران(نویسنده مسؤول)
3 - دانشیار گروه مدیریت، واحد دهاقان، دانشگاه آزاد اسلامی، دهاقان، ایران
کلید واژه: تحلیل عاملی اکتشافی, سایبرلوفینگ, علل سایبرلوفینگ, پیامدهای سایبرلوفینگ,
چکیده مقاله :
امروزه تحوّلات فنّاوری باعث توسعه دانش در حوزه تکنولوژی در سازمان‌ها شده است و مدیران برای پیشرفت سازمان، نیازمند استفاده از تکنولوژی کامپیوتر هستند. علاوه بر این اینترنت به‌عنوان بخش اساسی زندگی کاری و روزانه بسیاری از مردم تبدیل شده است. به گذراندن زمان کاری جهت فعّالیت‌های گوناگون غیر‌کاری پدیده سایبرلوفینگ می‌گویند. هدف پژوهش حاضر شناسایی عوامل و پیامدهای سایبرلوفینگ است. روش این پژوهش ترکیبی از روش کیفی و کمی است که در بخش کیفی با استفاده از روش داده‌بنیاد و از طریق مصاحبه با صاحب‌نظران و در بخش کمی از طریق پرسش‌نامه محقق ساخته از کارکنان سازمان‌های دولتی شهر اصفهان نظرخواهی به عمل آمد. جامعه آماری کارکنان دوازده تا از سازمان‌های دولتی شهر اصفهان است که تعداد 363 نفر بر اساس نمونه گیری تصادفی ساده تعیین گردید. به‌منظور تجزیه وتحلیل داده‌ها از تحلیل عاملی اکتشافی استفاده شد. بر اساس نتایج حاصل، عوامل سایبرلوفینگ در سه دسته فردی (ویژگی شخصیتی، نگرش فرد به کار، ویژگی های فردی، انگیزه فردی، احساسات، ادراک فرد از محیط، ارزش و اهمیت کار)، گروهی (ارتباطات، رفتارهای ترویج‌دهنده بطالت اجتماعی، تضاد و تعارض)، سازمانی (ساختار سازمانی، سیاست و قوانین سازمانی، فرهنگ‌سازمانی غالب، تحول و تکنولوژی سازمانی) و پیامدهای فردی، گروهی و سازمانی شناسایی شدند.
Today, technological changes have caused the development of knowledge in the field of technology in organizations, and managers need to use computer technology for the progress of the organization. In addition, the Internet has become an essential part of the work and daily life of many people. Spending work time for various non-work activities is called cyber loafing. The purpose of this research is to identify the factors and consequences of cyber loafing. The method of this research is a combination of qualitative and quantitative methods, which was done in the qualitative part by using the foundation data method and through interviews with experts, and in the quantitative part, through a questionnaire made by the researcher from the employees of government organizations in Isfahan city. The statistical population is the employees of twelve government organizations in the city of Isfahan, and the number of 363 people was determined based on simple random sampling. In order to analyze the data, exploratory factor analysis was used. Based on the results, the factors of cyber loafing in three categories: individual (personality trait, individual's attitude to work, individual characteristics, individual motivation, emotions, individual's perception of the environment, value and importance of work), group (communication, behaviors that promote social idleness) , contradiction and conflict), organizational (organizational structure, organizational policy and rules, dominant organizational culture, transformation and organizational technology) and individual, group and organizational consequences were identified.
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