List of Articles

• Open Access Article
  • Abstract Page
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  1 - The Impact of Interpersonal Relationships on Customer Satisfaction and Loyalty to The Service Provider
  K. Heidarzadeh D. Hoseini Firouzabadi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  2 - Recognizing and Ranking Consumers' Purchasing Criteria for Mid-Range Priced Passenger Cars in Tehran, Using Fuzzy AHP
  M. A. Abdolvand S. Fereidounfar
• Open Access Article
  • Abstract Page
  • Full-Text
  
  3 - Studying Effective Elements in Brand Equity From the Consumer's Perspective (Based on Aaker's Model)
  M. Mohamadian R. Shafiha
• Open Access Article
  • Abstract Page
  • Full-Text
  
  4 - Exploring and Evaluating the Relationship between Brand and Country of Origin Knowledge and Country of Origin Image
  B. Kheiry
• Open Access Article
  • Abstract Page
  • Full-Text
  
  5 - Customer Satisfaction Measurement: Through Multi-Criteria Analysis Model (MUSA)
  M. Haghighinasab B. Abedin
• Open Access Article
  • Abstract Page
  • Full-Text
  
  6 - Evaluation of the International Traffic Management Role in the Telecommunication Company of Iran and a Proposed Model for Optimizing Management Capabilities
  B. Kafi M. Abdolkarimi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  7 - Customer Satisfaction Evaluation about Electronic Banking Services in IRAN
  T. Sadeghi
• Open Access Article
  • Abstract Page
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  8 - An Investigation of Service Quality in Public and Private Banks Using Five Dimensions SERVQUAL Model
  H. R. Saeidnia S. M. Eshrafi