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  • Vol. 4
  • Issue11 Vol.4
  • 11
    Issue 11 Vol. 4 Winter 2013

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  • List of Articles


      • Open Access Article
        • Abstract Page
        • Full-Text

        1 - Identifying Key Criteria of Excellence in the Public sector
        naser mir sepasi gholam reza memarzadeh akbar alam tabriz
      • Open Access Article
        • Abstract Page
        • Full-Text

        2 - A Study on the Effect of Shopping Attractiveness and the Environment on Customers' Satisfaction with the Shopping
        kambiz heidarzadeh maryam abghari
      • Open Access Article
        • Abstract Page
        • Full-Text

        3 - Investigating the Effects of Staff Empowerment on Organizational Commitment
        tayebeh abbasi shahriar hassan poor rahman hassan ali poor
      • Open Access Article
        • Abstract Page
        • Full-Text

        4 - Study on Performance Assessment System Based on Automotive Industry Requirement Indices, Using Compilation Model TOPSIS, AHP and RADAR of European Foundation & Quality Management
        mohammad taleghani naser hamidi seyed alireza mousavi far
      • Open Access Article
        • Abstract Page
        • Full-Text

        5 - Identifying the Factors Influencing the Execution of Chapter 9 of Services Management Act
        Zohreh Danaesfahani Habibollah Taherpour
      • Open Access Article
        • Abstract Page
        • Full-Text

        6 - The Effect of Internet Advertising on Electronic Banking Services
        Beitoollah Akbarimogaddam Mahdi Behbodi Farzaneh Jafari
      • Open Access Article
        • Abstract Page
        • Full-Text

        7 - An Appraisal of Passenger’s Satisfaction with IranAir Services Based on the life Cycle Model
        Naser JavaheriZadeh Mohammad Bamani Moqadam Mina Khosravi
      • Open Access Article
        • Abstract Page
        • Full-Text

        8 - A Study on the Role and the Effect of Staff's Individual Factors on the Quality knowledge Sharing
        Mohammad Soleymani Jafar Barzegar Qarabag Jafar Sadeq Feyzi Yosef Pashazadeh
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