List of Articles Open Access Article Abstract Page Full-Text 1 - Designing a Model for Measuring the Preparation of Managers for Implementing the Suggestion System of Performance in QIAU morteza mousakhani davood hagh khah roghieh hassan zadeh Open Access Article Abstract Page Full-Text 2 - Promoting Entrepreneurship in Public Sector: a Survey of Structure Factors hassan danayi fard tayebeh abbasi ali akbar salehi Open Access Article Abstract Page Full-Text 3 - Administration System Architecture in the Light of General Public Policies faraj allah rahnavard Open Access Article Abstract Page Full-Text 4 - Identification and Analysis of Islamic Work Ethics in Governmental Organizations of Iran: the Case of Governmental Organizations in Qazvin Province akbar hassan poor rahman hassan ali poor meisam rahimi Open Access Article Abstract Page Full-Text 5 - Evaluation of Novin Insurance Branch Using the BSC Model and TOPSIS Method farzin rezaei zahra ahmadi Open Access Article Abstract Page Full-Text 6 - The Relationship between E-Service Quality and Customer Satisfaction: the Case of Mellat Bank at Lorestan Province hassan rangriz mohammad jafar mahdian somayeh zare elmi Open Access Article Abstract Page Full-Text 7 - Promoting a Hierarchical Model of Decision-Making in Business Process Outsourcing Utilizing MCDM Approach mahmoud modiri ali ansari farshad Open Access Article Abstract Page Full-Text 8 - An Evaluation of the Effective Factors on Relational Marketing in Mature Relationships between Buyer - Seller in Bahman Diesel Company seyed kamran noorbakhsh bahram kheiri leila pashang