List of Articles Open Access Article Abstract Page Full-Text 1 - Designing a Model of Consumer Reaction to Negative Brand Events in the clothing Industry solmaz sadrjahani leila Andervazh Open Access Article Abstract Page Full-Text 2 - Providing a framework for customer knowledge management with a digital marketing approach in the banking system emphasis on customer satisfaction Mahmoud Jafari Dehkordi Mahmood Ahmadi Sharif Mehran Keshtkar Haranki Open Access Article Abstract Page Full-Text 3 - the effect of short time skill training on the behavioral Competencies of kindergarten teachers in Minoudasht mehdi jafaryan Open Access Article Abstract Page Full-Text 4 - Transformational Leadership and Resilience of Employees: the Mediating Role of Succession in the General Administration of Tax Affairs of East Azarbaijan Province Nazila Rezaie Soleyman Iranzadeh Ghaffar tari Davod Paydar Fard Open Access Article Abstract Page Full-Text 5 - study Entrepreneurial behavior on Employee competence With mediator role of Individual skills in General Administration of Fars province Airports Mehrzad Sarfarazi Open Access Article Abstract Page Full-Text 6 - The effect of organizational silence and mobbing on emotional fatigue in construction project contractors Misagh Shoghian Reza Asheghi Open Access Article Abstract Page Full-Text 7 - Investigating the Relationship between Perceived Organizational Support and Job Satisfaction with Organizational Citizenship Behavior: The Mediating Role of Organizational Commitment elham sahraei vahid mirzaei Maryam Vahdani Khotbesara