List of Articles Melli bank

• Open Access Article
  • Abstract Page
  • Full-Text
  
  1 - The Role of Internal and External Organizations in the Development of Governmental Entrepreneurship (A Case Study of the Melli Bank of Iran)
  masoud pourkiani Mehdi Hosseini Naveh Farzaneh Bigzadeh Abbasi Mohammad Jalal Kamali
  The purpose of this study was to investigate the role of internal and external factors in the development of public entrepreneurship. The existing research is applied in terms of applied and developmental purpose, and in the method of a descriptive research is a correla More

  The purpose of this study was to investigate the role of internal and external factors in the development of public entrepreneurship. The existing research is applied in terms of applied and developmental purpose, and in the method of a descriptive research is a correlation type. The statistical population of the study consisted of all the heads and deputies of the Melli Bank of the Provinces and their subordinate cities of 6600. Based on the Morgan table, 364 people were selected as sample by simple random sampling. A questionnaire was used to collect data. Data analysis was done using SPSS23 software. The results of the study showed that internal organizational factors including organizational structure, strategy, system, management style, manpower, skills, and goals have a significant effect on the development of state entrepreneurship. Organizational structure, management skill and system skills are respectively the best predictor of public entrepreneurship. Also, external factors including political, technological, governmental and legal, economic, social and cultural factors, ecology and competition factor on the development of state entrepreneurship have a significant effect and the factor of political, competition, technology and ecology are respectively the best predictor of entrepreneurship government. Manuscript profile
• Open Access Article
  • Abstract Page
  • Full-Text
  
  2 - An Investigation of Service Quality in Public and Private Banks Using Five Dimensions SERVQUAL Model
  H. R. Saeidnia S. M. Eshrafi
  The main objective of this study, is the comparison of service quality between public (melli) and Private (Parsian) bank. Also, to recognize and rank the elements of service quality as viewed by customers using five dimensional SERVQUAL Model. For this re More

  The main objective of this study, is the comparison of service quality between public (melli) and Private (Parsian) bank. Also, to recognize and rank the elements of service quality as viewed by customers using five dimensional SERVQUAL Model. For this reason, the population universe consists of the sampling method has used by Stage Sampling in order to obtain the information used in the standard questionnaire. Then we used parametric and non-parametric tests to analyze the data. Considering the final result in two dimensions, reliability and assurance, the Melli Bank attained better performance than did the Parsian Bank; further, in the three dimensions of tangibility, empathy and responsiveness, the Parsian Bank was recognized to have better performance. Manuscript profile
• Open Access Article
  • Abstract Page
  • Full-Text
  
  3 - The relationship between the performance of non-usury banking and innovations types with the mediating role of Islamic knowledge (Case study Melli banks of Qazvin province)
  Mohsen Rahmani Mehdi Zakipour
  In non-usury banking, the need for innovation is felt more than before, and its development depends on the creation of Islamic knowledge among employees.Purpose: The present research has examined the impact of different kinds of innovation on non-usury banking performan More

  In non-usury banking, the need for innovation is felt more than before, and its development depends on the creation of Islamic knowledge among employees.Purpose: The present research has examined the impact of different kinds of innovation on non-usury banking performance in Melli Bank of Qazvin province and the mediating role of Islamic knowledge in this regard. The purpose of this research is to determine the impact of various innovation types on Islamic knowledge and provide the relevant scientific solutions to improve the performance of non-usury banking.Methodology: The research method is a quantitative survey. The data was collected from a sample of 225 employees of Melli banks in Qazvin province using standard questionnaires. The hypotheses were tested using structural equation modeling by partial least squares method and using Smart PLS software.Findings: Findings for the hypotheses with direct effect showed that all types of innovations have a direct, positive and significant effect on Islamic knowledge and non-usurious banking performance (first and second hypothesis), and Islamic knowledge also has a direct, positive and significant effect on non-usurious banking performance (the third hypothesis). The results of the structural model test for the mediation hypothesis showed the confirmation of this hypothesis which emphasizes the vital role of Islamic knowledge among the types of innovation and the improvement of non-usurious banking performance (fourth hypothesis).Conclusion: In general, the creation of Islamic knowledge can enrich the impact of various innovations on non-usurious banking performance, and considering that Islamic knowledge is an important source for the performance of non-usurious banking, there is an urgent need for methods of production, sharing and application of this knowledge in banking.  Manuscript profile
• Open Access Article
  • Abstract Page
  • Full-Text
  
  4 - Designing a social capital model and evaluating it in the field of marketing of melli and mellat banks
  farshid namamian ali mir fakhredin maroofi alireza moradi
  The aim of this study was to design and test a model for the development of social capital in the marketing department of MELLI and MELLAT banks with a qualitative method. The research is applied in terms of purpose, analytical and exploratory in terms of method, and qu More

  The aim of this study was to design and test a model for the development of social capital in the marketing department of MELLI and MELLAT banks with a qualitative method. The research is applied in terms of purpose, analytical and exploratory in terms of method, and qualitatively phenomenological. Identification of dimensions and indicators of social capital by phenomenological method was obtained through semi-structured interviews in the form of recording the lived experiences of 12 managers of marketing and advertising departments of MELLI and MELLAT banks using sampling to achieve theoretical adequacy. The significance test of the model was performed by structural equation method. The final model includes three dimensions (structural and administrative, cognitive and educational, behavioral and communication) and 10 main categories (social banking, employee empowerment, social structuring, insight and knowledge, interaction and networking, pioneering, institutional support, intra-organizational relations, participation Social, social relations) and 36 sub-categories (indicators) was found. Manuscript profile
• Open Access Article
  • Abstract Page
  • Full-Text
  
  5 - The impact of top management’s support on the Performance of the Melli Banks of Tehran with Mediator role of technology skills and absorptive capacity
  Ali Yazdizade Mehdi Namdari Mozhgan Afghanpour
  The following study argues that whether the impact of top management’s support on technology skills and absorptive capacity can increase organizational performance of Melli Banks in Tehran. The method used in this study is survey-descriptive of the kind structural More

  The following study argues that whether the impact of top management’s support on technology skills and absorptive capacity can increase organizational performance of Melli Banks in Tehran. The method used in this study is survey-descriptive of the kind structural equation. Statistical society of the survey is Melli Bank branches in Tehran which is 460 while the sample has been calculated 210 branches according to Cochran formula. On the other hand, distribution of the questionnaires among the samples had been conducted randomly. Validity is verified by proffessors and experts through content-formal method. Moreover, stability has been studied through Chronbach’s Alpha coefficient which is 0/86. For data analysis Pearson Correlation Coefficient and structural equation has been used with Lisrel Software version 8. Results show top management’s support on technology skills and absorptive capacity is positive. Likewise, technology skills positively affect organizational performance. However, the impact of absorptive capacity on organizational performance is not meaningfull. On the other hand, top management’s support leads to organizational performance increase through technological skills and absorptive capacity. Manuscript profile
• Open Access Article
  • Abstract Page
  • Full-Text
  
  6 - the role of corporate governance supervision in the bank loans
  Hadi nikghalb Saeed Sayad Shirkesh farideh haghshenas kashani
  loans deviation is one of the major problems of the banking system in the country. Basically, until now, banks have not applied effective supervision that is completely desirable on their granted loans, and this indicates that corporate governance in banks is far from o More

  loans deviation is one of the major problems of the banking system in the country. Basically, until now, banks have not applied effective supervision that is completely desirable on their granted loans, and this indicates that corporate governance in banks is far from optimal conditions. The purpose of this article is to present a new corporate governance model for banks to effectively monitor loans. In this model, ten dimensions, twenty one components and fifty internal performance indicators have been introduced. Human capital, accountability, justice seeking, information transparency, organizational dynamic capabilities, effective policies and procedures, risk management, accountability, rules and regulations, and the use of electronic tools. The aim of this article is to fill the literature gap by proposing new dimensions in the field of international corporate governance in banking, which examines other effective internal and external factors that have not been investigated by previous researchers and provides a complete model. The proposed model can be used by shareholders, depositors and financial institutions at the national and international level to monitor the process of corporate governance practices to effectively monitor the loans sector in the banking sector. Manuscript profile
• Open Access Article
  • Abstract Page
  • Full-Text
  
  7 - Designing and evaluating a model for corporate social responsibility in the field of banking marketing with Meta- Synthesis approach
  ali mir farshid namamian fakhredi maroofi alireza moradi
  The subject of this research is the design and evaluation of a model for CSR in the field of marketing of of MELLI and MELLAT banks. This research is applied in terms of purpose and in terms of method and nature of implementation is a type of survey and qualitative and More

  The subject of this research is the design and evaluation of a model for CSR in the field of marketing of of MELLI and MELLAT banks. This research is applied in terms of purpose and in terms of method and nature of implementation is a type of survey and qualitative and quantitative combination, A total of 71 researches conducted were reviewed and with the 7-step method of Sandlowski and Barroso (2017) and the comments of 12 managers of marketing of MELLI and MELLAT banks, led to the presentation of a qualitative model.In the part of evaluating the model, a questionnaire was designed based on the obtained categories and distributed among the marketing staff . 118 answered the questionnaires by available sampling method. In the qualitative section, 16 categories such as environmental protection, ethics, work environment improvement, transparency, financial responsibility, accountability, charity, welfare and health, the need for organizational strategy and strategic approach, as well as the need for rule of law and the emphasis on cooperation in the comprehensive development of the country was identified. In the quantitative part, the model was evaluated by the method of structural equations, and after removing the category of customer expectations from the socio-environmental dimension that did not obtain the required scores, the model was modified in three dimensions (individual and organizational, financial and economic, social and environmental) and 15 categories were identified as appropriate in terms of factor load and meaningful numbers were found to be appropriate. Manuscript profile
• Open Access Article
  • Abstract Page
  • Full-Text
  
  8 - An Analysis of E-Service Quality vs. Customer Satisfaction in Melli Bank, Islamic Azad University Branch
  Ruhollah Mehdinezhad Javad Ghaed mohammady
  Abstract The aim of this study was to investigate the relationship between E-service quality and customer satisfaction in Melli Bank, Islamic Azad University Branch in the year 2016 which in terms of purpose, practicality and implementation adhered to the descriptive su More

  Abstract The aim of this study was to investigate the relationship between E-service quality and customer satisfaction in Melli Bank, Islamic Azad University Branch in the year 2016 which in terms of purpose, practicality and implementation adhered to the descriptive survey method.  The study population included all customers of Melli Bank, Islamic Azad University's Branch in the year 2016 which, based on the data obtained from the bank manager, was 7141 people. The final sample amounted to 378 subsequent to Cochran’s sample size calculation. The sampling method used in this study was stratified random sampling and the research tool was an expert reviewed questionnaire.  Analysis of Pearson correlation, regression and variance were performed on the data.  The results showed a significant relationship between the variables of E- service quality (performance, completeness, availability, confidentiality, accountability and service compensation) and customer satisfaction. Manuscript profile