List of Articles Complaints Open Access Article Abstract Page Full-Text 1 - Providing an optimal model for gaining public trust in the Complaints System and Inspection Agency's announcements enayat davoudi Afsaneh Mozaffari Ali asghar kia Shahnaz Hashemi 10.30495/mediastudies.2022.53275.1379 Open Access Article Abstract Page Full-Text 2 - Land Line Consumer Problems and Perceptions on Telecom Services A study on Bharat Sanchar Nigam Limited D. Srinivasa Prasad S. Gangadhara Rama Rao Open Access Article Abstract Page Full-Text 3 - The Analysis of Political and Social Complaints in the Poems of Contemporary Period with a Look at Parviz Khanlari's “Mah dar mordab” and Mehdi Hamidi’s “Salhaye siah” Anthology of Poems Batoul Azizi Jirabadi Narges Asghari Ghovar Ali Ramazani 10.30495/dk.2022.1968911.2597 Open Access Article Abstract Page Full-Text 4 - The Artistic Features of the Poetry of Ibin Nobatah Hamed Sedghi Rahmatollah Haydari Manesh Open Access Article Abstract Page Full-Text 5 - Content Analysis of Complaints in Poetry of Mashrooteh with Emphasis on Mirzadeh Eshghi’s Poetry Bayan Karimi asli Karamali Ghadamyari Abdollah Tolloee Azar Open Access Article Abstract Page Full-Text 6 - Investigation and Analysis of Different Complaint Genre in Nizami Ganjavi Works Parvaneh Safa Enayatollah Sharifpour Maryam Jafari Open Access Article Abstract Page Full-Text 7 - Presenting of customer complaints management based on applying comprehensive quality management, citizenship rights and job satisfaction in physical education departments YUOSEF rostampoor Hamid Janani Jafar Barghi Moghaddam Mohammad Rahim Najaf Zadeh Open Access Article Abstract Page Full-Text 8 - Obsessions of purity and worship in Judaism and Shi'sm; With regard to the scientific approch Roya Hazbi alireza ebrahim Tahereh Haj Ebrahimi Open Access Article Abstract Page Full-Text 9 - Mediating role of Alexithymia between perceived social support and somatic complaints among depressed women Masoud Mohammadi raziyeh Jaffari Open Access Article Abstract Page Full-Text 10 - Modeling structural equations of psychosomatic complaints based on anxiety sensitivity and defense mechanisms mediated by the behavioral inhibition system in adolescent girls Mahnaz Afrasiabi farhad jomehri Lida Leilabadi Open Access Article Abstract Page Full-Text 11 - Modeling structural equations of psychosomatic complaints based on anxiety sensitivity and defense mechanisms mediated by the behavioral inhibition system in adolescent girls افراسیابی افراسیابی Farhad Jomehri Lida Lelabadi