Land Line Consumer Problems and Perceptions on Telecom Services A study on Bharat Sanchar Nigam Limited

Subject Areas : General Management

D.  Srinivasa Prasad ¹ (Department of Business Administration, Visakha Institute of Management Science, Visakhapatnam, India.)
S.  Gangadhara Rama Rao ² (School of Management Studies, Jawaharlal Nehru Technological University, Kakinada, India.)

Received: 2013-09-21 Accepted : 2013-09-21 Published : 2012-10-01

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