List of Articles Bank of Iran Open Access Article Abstract Page Full-Text 1 - Design and formulation of strategic human resource planning model using fuzzy multi-criteria decision making methods (Case study; Iran Production Development Bank) seyyed mohmad tabatabayfar masoud haghighi mohmadali jafari 10.30495/ijpa.2022.66494.10849 Open Access Article Abstract Page Full-Text 2 - Factors Affecting Customer Satisfaction, Quality Banking Services to Iran, Using the Servqual Model (Case Study: Resalat Bank of Kermanshah Province) Peyman Akbari Abedin Darabi Open Access Article Abstract Page Full-Text 3 - Calculation of efficiency and efficiency of branches of National Bank of West Tehran Niloofar Nikkhah amirgholam abri Open Access Article Abstract Page Full-Text 4 - The Survey of the Relationship between Budgeting System Performance and Profit Margin in Saderat Bank of Iran hadi parvizi babak jamshidi navid Open Access Article Abstract Page Full-Text 5 - Ranking of the functional requirements of the ambidexterity organization in the field of human resources management in Iran's Export Development Bank Ahmad Soleimani kalahroudi Mirali Seyednaghavi Maghsoud Amiri Syed Mehdi Alvani Open Access Article Abstract Page Full-Text 6 - The Empirical Assessment of English for Specific Business Purpose (ESBP) Among Export Development Bank of Iran (EDBI) Staff Ahmad Moazzen Akram Hashemi Open Access Article Abstract Page Full-Text 7 - The Survey of New Financial Instruments functions on Tejarat Bank Performances in Iran ali Esmaelzadeh hamideh amiri Open Access Article Abstract Page Full-Text 8 - Designing a model for improving the mental image, awareness and recognition of the Post Bank of Iran brand in attracting customers Ahmad Shamsi Alireza Shirvani mashaallah valikhani Open Access Article Abstract Page Full-Text 9 - Proposing a Model for Promoting Public Trust in Iran's Banking System (Case Study: Saderat Bank of Iran) Ali Ahmadi Maryam Majidi Masoud qorban Hosseini Cyrus Tadbiri Open Access Article Abstract Page Full-Text 10 - Investigating the Relationship between Effective Factors of Organizational Learning on Employee Organizational Commitment in Khorram Abad National Bank of Iran Mohammad Reza Haahemi Alireza Eslambolchi Narges Jozi