List of Articles Open Access Article Abstract Page Full-Text 1 - Investigating the role of Social Responsibility, Service Quality, and Corporate Identity of Organizations and Customers on Customer Satisfaction and Loyalty (Case Study: Pasargad Bank) abdillah naami seyedeh shima eftekhari sinjani Aliakbar Shahri Mejarshin Open Access Article Abstract Page Full-Text 2 - The Effect of Enterprise Resource Planning, Supply Chain Management and Human Resource Management on Firm Performance reza khorami ahad mahmoudzadeh Open Access Article Abstract Page Full-Text 3 - The Classification of Agility Enablers for the Auto-Part Industry Suppliers Mostafa Ziyaei Hajipirlu Open Access Article Abstract Page Full-Text 4 - The CRM and ERP Impact on Value (Performance) Organizations Taking into Account of Mediator Integrated System and Process (Case Study: Mehvarsazan Iran Khodro Company) Mohammad Mahmoudi meymand Fatemeh Shabannezhad Open Access Article Abstract Page Full-Text 5 - The Effect of Word of Mouth Advertising on Customer Preferences siyamak farrokhi ali Yavari jafar beikzad Open Access Article Abstract Page Full-Text 6 - Evaluation of the Relationship between Social Capital and Export Performance with an Emphasis on the Mediating Role of Cooperation and Organizational Commitment (Case Study: Snowa Co.) HOMA KAVOOSI kalejahi hossain bodaghi khaje nobar Open Access Article Abstract Page Full-Text 7 - Management of Strategic Knowledge with Information Technology Approach Nasser Fegh-hi Farahmand