Agility is a new method for the pioneer organizations in the competitive environment. In total quality management, if Agility is not regarded in an organization, it will fail. Continuous improvement (kaizen) occurs when the employees are provided with necessary informat
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Agility is a new method for the pioneer organizations in the competitive environment. In total quality management, if Agility is not regarded in an organization, it will fail. Continuous improvement (kaizen) occurs when the employees are provided with necessary information and be trusted by the management so that their skills and capabilities could be used. Thus, the main of the research is to study the effects of organizational memory on Agility of the employees at Transportation Department of Tehran Municipality. In order to study the research a hypothesis, the questionnaire derives from Mishra’s Agility scale (1992) and the standard model of organizational memory developed by Dunham and Burt (2011) were distributed among 369 employees at Tehran urban& suburban railway operatio co branches across the city of Tehran. In order to analyze the data from the questionnaires, the linear regression method was used. It was found that organizational memory with its all dimensions including social and political knowledge, job knowledge, external networks, history and knowledge of industry affect positively and significantly on the Agility of employees at Tehran’s Tehran urban& suburban railway operatio co branches.
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