List of articles (by subject) Improving services and increasing customer satisfaction

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• Open Access Article
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  1 - The role of service quality in the relationship between standardization and customization of products with customer satisfaction and loyalty "A case study of companies operating in Rasht Industrial City"
  morteza hazrati
• Open Access Article
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  2 - Investigating the effect of perceived service quality on customer satisfaction of Hakopian Company
  mohammad hossein taheri
• Open Access Article
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  3 - Relationship between strategic orientation and loyal customers emphasizing marketing capability
  Mahdi Abdolazimi Heris hosseyn rahimi kalvar fatemeh  hosenzadeh jenagurd
• Open Access Article
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  4 - Structural model of desire to use electronic banking services based on personality dimensions and brand management
  marzieh yarizanganeh Alireza  Nik Seresht
• Open Access Article
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  5 - Analyzing the mediating role of job satisfaction in the relationship between organizational learning culture and the intention to leave the job and in-role behavior
  roohallah samiee
• Open Access Article
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  6 - Customer Experience Management in Maritime Transport Industry
  Hoda Zadvan bahram kheiri بهروز قاسمی