Analysis and identification of key technology capabilities for resilient electronic supply chain

Subject Areas : Production Management

Mohammad Mehdi Rahimian Asl ¹ (MSc in Industrial Management - Production and Operations, Institute for Management and Planning Studies (Affiliated to presidency), Tehran, Iran)
Mohammad Hasan Maleki ² (Associate Professor, Faculty of Management & Economics, Qom University, Qom, Iran)

Received: 2021-07-31 Accepted : 2021-10-26 Published : 2021-08-23

Keywords: resilience, fuzzy Delphi, Technology Capabilities, Electronic Supply Chain, Total Fuzzy Interpretive Structural Modeling,

Abstract :

To create and develop appropriate technology capabilities, plays a significant role in improving the resilience structure of an electronic supply network against any disruption and failure. The present study seeks to identify and examine the most important technological capabilities to create and improve resilience in electronic supply chains. This research is applied from the point of view of orientation and it is positivist from philosophical point of view and it is a multiple research. Accordingly, in the first step, by systematic literature review and using the fuzzy Delphi method, 11 technological capabilities were identified. Then, these capabilities were analyzed using Total Fuzzy Interpretive Structural Modeling.The most effective technological capabilities to create and improve the electronic supply chain resilience structure are the three: supply chain redesign, planning and collaboration between supply partners. Creating and improving these capabilities leads to strengthening and improving several other capabilities to ultimately create or strengthen flexibility in the network to increase the supply and structure of the resilience system against disruptions in the electronic supply chains.