Prioritization of the factors causing job stress among Kermanshah firefighters using multi-criteria decision-making
Subject Areas : Health, safety and environment
Meysam Heydari
1
,
Sahar Rezaian
2
,
Soheil Sobhan Ardakani
3
1 -
2 - Department of Environment, Shahrood Branch, Islamic Azad University, Shahrood
3 - Islamic Azad University, Hamedan Branch
Keywords: Job Stress, Firefighters, Multi-Criteria Decision Makin,
Abstract :
Introduction: Jobs such as firefighting have their own ups and downs, which end in tensions during the working time. This research was conducted with the aim of investigating the creation of job tensions among Kermanshah firefighters with a multi-criteria decision-making approach.
Materials and Methods: In this research, data analysis has been done using DELPHI-ANP-DEMATEL approach. The statistical population of the research for the questionnaire included 10 experts from Kermanshah fire department in the studied area, and the questionnaire was distributed among them. Based on the studies conducted, the main research criteria include individual factors, managerial factors and working environment conditions.
Results and Discussion:
Based on the results of paired comparisons between the criteria, the criterion of "management factors" with a normalized weight of 0.492 is the first priority, the criterion of "working environment conditions" with a normalized weight of 0.279 is the second priority and the criterion of "individual factors" with a normalized weight of 0.228 The last priority is placed. Also, based on Dimetal's technique, the standard of working environment has the most impact. Finally, based on the calculations and the limit supermatrix in the Superdesign software, it was determined that the sub-criterion of "high workload and workload" with a normalized weight of 0.1544 was the first priority, and the sub-criterion of "inappropriate and insufficient equipment" with a normalized weight of 0.1283 in the second priority, the sub-criterion "low personal abilities" with a normalized weight of 0.1069 in the third priority and sub-criterion "Incidence of accidents and physical injuries to individuals, colleagues or community members" with a normalized weight of 0.0338 is the last priority.
Conclusion: Most of the job tensions and high work pressure for firefighters are due to their high workload, these cases can be adjusted by adopting appropriate management factors and paying more attention to employees' rest times.
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