An Explanation of the Role of Normative Variables in Organizational Silence

Subject Areas : Journal of Cultural Management

ثمین kh ¹ (PhD student at the Islamic Azad University , رودهن Unit , رودهن , Iran .)
asghar sharifi ² (Faculty of Education and Counseling of Islamic Azad University of rodehen)
mohammad naghi imani ³ (Faculty of Education and Counseling of Islamic Azad University of rodehen)

Received: 2020-04-13 Accepted : 2020-10-09 Published : 2021-01-20

Keywords: Keywords: Organizational Silence, Organizational Voice, Normative Variables, Municipality, Organization,

Abstract :

Organizational silence can be an obstacle for ideas and individuals in an organization to be expressed, so the identification of the factors influencing it and an attempt to eliminate them can facilitate the expression of ideas, opinions, and employees’ points of view. The purpose of this research is to explain the role of normative variables in organizational silence. This research is a qualitative research that was conducted using a grounded theory approach. The statistical population included 10 experts and specialists in the management of municipalities who were selected by using a purposive sampling approach as contributors in the research. Data were collected through semi-structured interviews with general guidance. In order to gain validity and liability, two methods of the participants and non-participating experts’ revision in the research were used. Data were analyzed by content analysis. The core category of this study is the organizational silence which is analyzed and based on the causal conditions. The underlying conditions of the strategies is formulated and the final model is presented based on it. The results of this research have shown the role of normative variables in organizational silence.

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