List of Articles Open Access Article Abstract Page Full-Text 1 - Petrochemical Industry Supply Chain Performance: Plant Location, Supply Chain Uncertainty, and Manufacturing Practices Open Access Article Abstract Page Full-Text 2 - Combining Balanced Score Card Model and Yger’s Fuzzy Screening for Identifying Key Indices for Performance Evaluation Open Access Article Abstract Page Full-Text 3 - A New Method for Calculating Project Progress Based on Multi-Criteria Decision Making Open Access Article Abstract Page Full-Text 4 - Promoting Iran Khodro Customers' Satisfaction of Sale and Guarantee Services: An Analysis of the Map of Quality Elements via Servqual Approach Open Access Article Abstract Page Full-Text 5 - Evaluating the Effect of Cost Estimation Process Maturity on Oil-Industry Projects Management Open Access Article Abstract Page Full-Text 6 - Determining the Effect of TQM on Performance in R&D Environments (Case Study: Markazi Province Manufacturers) Open Access Article Abstract Page Full-Text 7 - Designing Fuzzy Multi-Attribute Group Decision Making Model for Ranking Stock in Tehran Exchange Market Open Access Article Abstract Page Full-Text 8 - The Effects of Brand Loyalty on Bank's Brand Equity from the Perspective of Electronic Card Holders Open Access Article Abstract Page Full-Text 9 - Designing and Explaining the Customer Loyalty Model in Insurance Industry