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Journal of Strategic Management in Industrial Systems

Issue 14 Vol. 5 Autumn 2010

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Manuscript ID : 537550 Visit : 184 Page: 43 - 54

Article Type: Original Research

Promoting Iran Khodro Customers' Satisfaction of Sale and Guarantee Services: An Analysis of the Map of Quality Elements via Servqual Approach

Subject Areas : Industrial Management

Received: 2018-01-15 Accepted : 2018-01-15 Published : 2010-12-22

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