@article{ author = {}, title = {Promoting Iran Khodro Customers' Satisfaction of Sale and Guarantee Services: An Analysis of the Map of Quality Elements via Servqual Approach}, journal = { Journal of Strategic Management in Industrial Systems}, year = {2010}, volume = {5}, issue = {14}, pages = {43-54}, doi = {}, url = {https://sanad.iau.ir/fa/Article/923313} }