The impact of top management’s support on the Performance of the Melli Banks of Tehran with Mediator role of technology skills and absorptive capacity

Subject Areas : Infomartion Technology

Ali Yazdizade ¹ , Mehdi Namdari ² , Mozhgan Afghanpour ³

1 - Master of Public Administration, Higher Education and Research Institute of Management and Planning, Tehran, Iran
2 - Ph.D. Student of Educational Management, Sari unit, Islamic Azad University, Sari, Iran
3 - Master of Public Administration, Higher Education and Research Institute of Management and Planning, Tehran, Iran

Received: 2019-05-19 Accepted : 2019-05-19 Published : 2019-01-21

Keywords: Organizational Performance, technology skills, absorptive capacity, Melli Bank, top management’s support,

Abstract :

The following study argues that whether the impact of top management’s support on technology skills and absorptive capacity can increase organizational performance of Melli Banks in Tehran. The method used in this study is survey-descriptive of the kind structural equation. Statistical society of the survey is Melli Bank branches in Tehran which is 460 while the sample has been calculated 210 branches according to Cochran formula. On the other hand, distribution of the questionnaires among the samples had been conducted randomly. Validity is verified by proffessors and experts through content-formal method. Moreover, stability has been studied through Chronbach’s Alpha coefficient which is 0/86. For data analysis Pearson Correlation Coefficient and structural equation has been used with Lisrel Software version 8. Results show top management’s support on technology skills and absorptive capacity is positive. Likewise, technology skills positively affect organizational performance. However, the impact of absorptive capacity on organizational performance is not meaningfull. On the other hand, top management’s support leads to organizational performance increase through technological skills and absorptive capacity.