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        1 - Designing a Pattern of Conflict Dimensions between Tourists and Residents Using Interpretive Structural Modeling (ISM)
        Nahid Alizadeh Ali Gholipour Soleimani Ebrahim Chirani Narges Delafrooz
        The purpose of this research is to design a model of conflict dimensions from the point of view of tourists entering Gilan province and local natives. This research is descriptive and exploratory based on the nature and method of data collection. The statistical populat More
        The purpose of this research is to design a model of conflict dimensions from the point of view of tourists entering Gilan province and local natives. This research is descriptive and exploratory based on the nature and method of data collection. The statistical population of this research is tourists and residents, and the participation of university experts and cultural heritage and tourism experts with a number of 18 people is also included. The data of the qualitative part was collected using the approach based on classical grounded theory and using semi-structured interviews through purposeful snowball sampling. In the quantitative part, the relationship and significance of the categories were determined with the interpretive structural modeling approach. Based on the obtained results, inflation in the real estate sector, disruption in the transportation system, and cultural differences are the cornerstones of the pattern of tourism conflict dimensions and have a high effect on it. This model can be used to investigate the tourism conflict phenomenon according to the views of different stakeholders, as a reference for tourism development and guidance for managing tourism operations. Also, the problems and shortcomings of tourism development in Gilan province can be changed by increasing or decreasing each of the variables and using the results as a basis for tourism development.   Manuscript profile
      • Open Access Article

        2 - Designing an explanatory model of tourism ethics using grounded theory
        Ardalan Sadeghhasani Narges Delafrooz Ali Gholipour Soleimani Kambiz Shahroodi
        Modern tourism has added to social anomalies by violating ethical practices and has caused many ethical problems to human societies. Therefore, the purpose of this research is to design an explanatory model of tourism ethics in Gilan province, as one of the most visited More
        Modern tourism has added to social anomalies by violating ethical practices and has caused many ethical problems to human societies. Therefore, the purpose of this research is to design an explanatory model of tourism ethics in Gilan province, as one of the most visited tourist destinations in the country, using qualitative research methods and systematic grounded theory. According to the research objectives, the population of participants includes university professors, officials, experts and policy makers of the tourism industry who have at least a master's degree and 5 years of executive work experience in various sectors of the tourism industry. The selection of these samples was done using purposive sampling method and semi-structured interviews with 7 general questions were continued until the realization of saturation in interview 12. Data analysis in three stages of open, axial and selective coding led to the extraction of 71 concepts, 19 sub-categories and finally 6 main categories from the integration and classification of concepts. Based on the proposed model, tourist's ethical behavior as a core category; social responsibility of the tourism destination as a causal condition; the values of the host society as context conditions; business ethics as interferer condition; tourism management and policies are considered as a strategy, and finally, ethical tourism is considered as a result of the implementation of strategies. Manuscript profile