List of Articles Mahmmod Eghbali Article 1 - Designing a Customer Experience Management Model in the Field of Car Relief Services (The Mixed Methods Research) 20.1001.1.23222301.2021.7.3.11.0 10.30495/jsm.2021.1943010.1545 Mahmoud Eghbali Hamid Saeedi Hamid reza Saeednia Journal of System Management , Issue 4 , Year , Summer 2021