Designing a Customer Experience Management Model in the Field of Car Relief Services (The Mixed Methods Research)

Subject Areas : Business Strategy

Mahmoud  Eghbali ¹ (PhD student, Department of Business Administration, U.A.E Branch, Islamic Azad University, Dubai, United Arab Emirates)
Hamid  Saeedi ² (Assistant Professor, Department of Business Management, Shahre Rey Branch, Islamic Azad University, Tehran, Iran)
Hamid reza  Saeednia ³ (Associate Professor, Department of Business Management, North Tehran Branch, Islamic Azad University, Tehran, Iran)

Received: 2021-09-03 Accepted : 2021-11-22 Published : 2021-11-22

Keywords:

References:

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