Presenting a Model of the Impact of Organizational Trust on Boosting Organizational Adaptability:A Case Study of the Government Organizations of Ilam Province
Presenting a Model of the Impact of Organizational Trust on Boosting Organizational Adaptability:
A Case Study of the Government Organizations of Ilam Province
Subject Areas : governmental management
Ramin Rezaie
1
,
Yasanolah Pourashraf
2
,
Mohammad Hemati
3
1 - Ph.D Candidate, Department of Public Administration, Shoushtar Branch, Islamic Azad University, Shoushtar, Iran.
2 - Associate Professor, Department of Business Management, Ilam University, Ilam, Iran.
3 - Associate Professor, Department of Management, Semnan Branch, Islamic Azad University, Semnan, Iran.
Keywords: change, Organizational Trust, organizational adaptability,
Abstract :
The aim of the current research was to investigate the impact of organizational trust on boosting organizational adaptability. In terms of purpose, the present study was applied, in terms of data collection, it was descriptive-correlational, and in terms of the data type, it was a mixed study. The statistical population of the research included experts (to identify the factors that make up the variables) and all the managers of the organizations (to answer the quantitative questionnaire). The number of experts and managers was estimated to be 52 and 3489 respectively. The sampling method of the qualitative part was purposeful judgmental in which 32 people were selected to identify the factors. Then, a structured interview was conducted using an open questionnaire, and based on the principle of theoretical adequacy, the required data was gathered through interviews with 13 people. The responses went through content analysis to determine the factors that make up organizational trust and adaptability. Based on these factors, a quantitative questionnaire was designed and 346 employees were selected by stratified random sampling procedure to answer the aforementioned questionnaire. The reliability and validity of the questionnaire were confirmed using relevant tests. To analyze the data, normality tests, structural equation models, and SPSS and SmartPLS software were used. The results revealed that organizational trust and its four dimensions including institutional, vertical, horizontal and environmental trust dimensions have a positive significant effect on organizational adaptability.
Abstract
The aim of the current research was to investigate the impact of organizational trust on boosting organizational adaptability. In terms of purpose, the present study was applied, in terms of data collection, it was descriptive-correlational, and in terms of the data type, it was a mixed study. The statistical population of the research included experts (to identify the factors that make up the variables) and all the managers of the organizations (to answer the quantitative questionnaire). The number of experts and managers was estimated to be 52 and 3489 respectively. The sampling method of the qualitative part was purposeful judgmental in which 32 people were selected to identify the factors. Then, a structured interview was conducted using an open questionnaire, and based on the principle of theoretical adequacy, the required data was gathered through interviews with 13 people. The responses went through content analysis to determine the factors that make up organizational trust and adaptability. Based on these factors, a quantitative questionnaire was designed and 346 employees were selected by stratified random sampling procedure to answer the aforementioned questionnaire. The reliability and validity of the questionnaire were confirmed using relevant tests. To analyze the data, normality tests, structural equation models, and SPSS and SmartPLS software were used. The results revealed that organizational trust and its four dimensions including institutional, vertical, horizontal and environmental trust dimensions have a positive significant effect on organizational adaptability.
Key Words: change, organizational adaptability, organizational trust
Adelaiye, M.B. O., Adubasim, I. E., & Adim, C.V.(2020). Strategic adaptability and organizational survival of media houses in Bauchi State, Nigeria. The Strategic Journal of Business & Change Management, 7(1), 642-653. doi:10.3390/admsci10030037
Bahmani; Akbar Mousavi Davoudi; Seyed Mehdi (2018), Correlation of spiritual leadership, job motivation and organizational trust of nurses and employees of Dr. Heshmat Rasht State Hospital, Volume 8, Number 3, 27-34. (In Persian) doi:10.22059/jomc.2013.36084
Boylan, S. A., & Turner, K. A. (2017). Developing organizational adaptability for complex environment. Journal of Leadership Education, 16(2), 183-198. doi:10.12806/V16/I2/T2
Cullen, K. L., Edwards, B. D., Casper, W. C., & Gue, K. R. (2014). Employees’
adaptability and perceptions of change-related uncertainty: Implications for perceived organizational support, job satisfaction, and performance. Journal of Business and Psychology,29(2),269-280.doi:10.1007/s10869-013-9312-y
Dariush; Ghulandi; Hasan; Seyyed Abbaszadeh; Mir Muhammad; Mami; Abdul Zahra (1397), The focal analysis of the relationship between moral leadership and organizational adaptability capacity,Journal of Ethics in Science and Technology,Year 13,No.2, pp.325-348.(In Persian) dor: 20.1001.1.22517634.1397.13.2.10.4
Eisenhardt, K. M. (1989). Building theories from case study research. Academy of management review, 14(4), 532-550. doi:10.4236/jhrss.2018.61027
Hodgson, G., Herman, S., & Dollimore, D. (2017). Adaptability and survival in small-and medium-sized firms. Industrial and Corporate Change, 1-22. doi:10.13140/RG.2.1.1276.5925
Johansen, S. T., & Selart, M. (2014). Expanding the Role of Trust in the Management of Organizational Change. New Perspectives on Organizational Change and Learning. Bergen: Fagbokforlaget, 259-280. doi:10.1016/j.procs.2016.07.164
Lee, H., Choi, H., Lee, J., Min, J., & Lee, H. (2016). Impact of IT investment on firm performance based on technology IT architecture. Procedia Computer Science, 91, 652-661.
Marcos, M. C. (2018). The effect of trust on the adaptability of virtual teams: the mediator role of transition processes (Doctoral dissertation), 1-41.
Mutebi, H., Ntayi, J. M., Muhwezi, M., & Munene, J. C. K. (2020). self-organisation, adaptability, organisational networks and inter-organisational empirical evidence from humanitarian organisations in Uganda. Journal of
Humanitarian Logistics and Supply Chain Management, 10(4),447-483. doi:10.1108/JHLSCM-10-2019-0074
Oguegbe, T. M., & Edosomwan, H. S. (2021). Organizational-Based Self-Esteem and Organizational Identification as Predictors of Turnover Intention: Mediating Role of Organizational Trust. SEISENSE Journal of Management, 4(2), 56-71. doi: 10.33215/sjom.v4i2.620
Pathranarakul, P., & Sae-Lim, P. (2018). Risk Management and Organizational
Adaptability-Strategic Framework for Corporate Crisis Recovery: The Study of Oil and Gas Industry. PSAKU International Journal of Interdisciplinary Research, 7(2),112-130. doi:org/10.2139/ssrn.3262597
Schulze, J. H., & Pinkow, F. (2020). Leadership for organisational adaptability: How enabling leaders create adaptive space. Administrative Sciences, 10(3), 1-23. doi:10.1108/JABS-05-2012-0023
Seah, M., & Hsieh, M. H. (2015). Impact of leader adaptability on organizational change and adaptation:the case of Savecom Communication. Journal of Asia Business Studies, 9(3),213-231. doi:10.1108/JABS-05-2012-0023
Serrat, O. (2017). Building trust in the workplace. In Knowledge Solutions (pp. 627-632). Springer, Singapore. doi:10.1007/978-981-10-0983-9_69
Uhl-Bien, M., & Arena, M. (2018). Leadership for organizational adaptability: A theoretical synthesis and integrative framework. The Leadership Quarterly, 29(1), 89-104. doi: 10.1016/j.leaqua.2017.12.009
Vazifeh Dost, H., Hajilo, M.H. & Nazarpour, F. (2014). Investigating the Impact of Implementing Porter Competitive Strategies in Responding to the Market-Oriented Needs of Petrochemical Company Customers, Organizational Culture Management, (3)11,139-121.(In Persian). doi:10.22059/jomc.2013.36084
Wulandari, F., & Dwiatmadja, C. (2020). The mediating roles of pro-commitment to learning and adaptability to technological change: professional experience portfolio toward employee performance. Business: Theory and Practice, 21(2), 859-868.doi: 10.3846/btp.2020.12657
Yildiz, H. (2019). The interactive effect of positive psychological capital and
organizational trust on organizational citizenship behavior. SAGE Open, 9(3), 1-15. doi:10.1177/2158244019862661
Adelaiye, M.B. O., Adubasim, I. E., & Adim, C.V.(2020). Strategic adaptability and organizational survival of media houses in Bauchi State, Nigeria. The Strategic Journal of Business & Change Management, 7(1), 642-653. doi:10.3390/admsci10030037
Bahmani; Akbar Mousavi Davoudi; Seyed Mehdi (2018), Correlation of spiritual leadership, job motivation and organizational trust of nurses and employees of Dr. Heshmat Rasht State Hospital, Volume 8, Number 3, 27-34. (In Persian) doi:10.22059/jomc.2013.36084
Boylan, S. A., & Turner, K. A. (2017). Developing organizational adaptability for complex environment. Journal of Leadership Education, 16(2), 183-198. doi:10.12806/V16/I2/T2
Cullen, K. L., Edwards, B. D., Casper, W. C., & Gue, K. R. (2014). Employees’
adaptability and perceptions of change-related uncertainty: Implications for perceived organizational support, job satisfaction, and performance. Journal of Business and Psychology,29(2),269-280.doi:10.1007/s10869-013-9312-y
Dariush; Ghulandi; Hasan; Seyyed Abbaszadeh; Mir Muhammad; Mami; Abdul Zahra (1397), The focal analysis of the relationship between moral leadership and organizational adaptability capacity,Journal of Ethics in Science and Technology,Year 13,No.2, pp.325-348.(In Persian) dor: 20.1001.1.22517634.1397.13.2.10.4
Eisenhardt, K. M. (1989). Building theories from case study research. Academy of management review, 14(4), 532-550. doi:10.4236/jhrss.2018.61027
Hodgson, G., Herman, S., & Dollimore, D. (2017). Adaptability and survival in small-and medium-sized firms. Industrial and Corporate Change, 1-22. doi:10.13140/RG.2.1.1276.5925
Johansen, S. T., & Selart, M. (2014). Expanding the Role of Trust in the Management of Organizational Change. New Perspectives on Organizational Change and Learning. Bergen: Fagbokforlaget, 259-280. doi:10.1016/j.procs.2016.07.164
Lee, H., Choi, H., Lee, J., Min, J., & Lee, H. (2016). Impact of IT investment on firm performance based on technology IT architecture. Procedia Computer Science, 91, 652-661.
Marcos, M. C. (2018). The effect of trust on the adaptability of virtual teams: the mediator role of transition processes (Doctoral dissertation), 1-41.
Mutebi, H., Ntayi, J. M., Muhwezi, M., & Munene, J. C. K. (2020). self-organisation, adaptability, organisational networks and inter-organisational empirical evidence from humanitarian organisations in Uganda. Journal of
Humanitarian Logistics and Supply Chain Management, 10(4),447-483. doi:10.1108/JHLSCM-10-2019-0074
Oguegbe, T. M., & Edosomwan, H. S. (2021). Organizational-Based Self-Esteem and Organizational Identification as Predictors of Turnover Intention: Mediating Role of Organizational Trust. SEISENSE Journal of Management, 4(2), 56-71. doi: 10.33215/sjom.v4i2.620
Pathranarakul, P., & Sae-Lim, P. (2018). Risk Management and Organizational
Adaptability-Strategic Framework for Corporate Crisis Recovery: The Study of Oil and Gas Industry. PSAKU International Journal of Interdisciplinary Research, 7(2),112-130. doi:org/10.2139/ssrn.3262597
Schulze, J. H., & Pinkow, F. (2020). Leadership for organisational adaptability: How enabling leaders create adaptive space. Administrative Sciences, 10(3), 1-23. doi:10.1108/JABS-05-2012-0023
Seah, M., & Hsieh, M. H. (2015). Impact of leader adaptability on organizational change and adaptation:the case of Savecom Communication. Journal of Asia Business Studies, 9(3),213-231. doi:10.1108/JABS-05-2012-0023
Serrat, O. (2017). Building trust in the workplace. In Knowledge Solutions (pp. 627-632). Springer, Singapore. doi:10.1007/978-981-10-0983-9_69
Uhl-Bien, M., & Arena, M. (2018). Leadership for organizational adaptability: A theoretical synthesis and integrative framework. The Leadership Quarterly, 29(1), 89-104. doi: 10.1016/j.leaqua.2017.12.009
Vazifeh Dost, H., Hajilo, M.H. & Nazarpour, F. (2014). Investigating the Impact of Implementing Porter Competitive Strategies in Responding to the Market-Oriented Needs of Petrochemical Company Customers, Organizational Culture Management, (3)11,139-121.(In Persian). doi:10.22059/jomc.2013.36084
Wulandari, F., & Dwiatmadja, C. (2020). The mediating roles of pro-commitment to learning and adaptability to technological change: professional experience portfolio toward employee performance. Business: Theory and Practice, 21(2), 859-868.doi: 10.3846/btp.2020.12657
Yildiz, H. (2019). The interactive effect of positive psychological capital and
organizational trust on organizational citizenship behavior. SAGE Open, 9(3), 1-15. doi:10.1177/2158244019862661
