Studying the Effect of Knowledge Management Components on Trust to Information Technology in Mashhad University of Medical Sciences ‘Staff

Subject Areas : medical documents

Saeed Khayatmoghadam ¹ , Ismail Zamani Beydokhti ² , Abolfazl Mansourikia ³ , Mahbuobe Asadi ⁴ , Maryam Zarehhosseini ⁵

1 - Assistant Professor, Department of Public Management, Islamic Azad University, Mashhad Branch, Mashhad, Iran
2 - MA Student Business Administration, Islamic Azad University, Nishabour Branch, Nishabour, Iran
3 - Master of Business Administration, Islamic Azad University, Torbat_E_Jam Branch, Torbat_E_Jam, Iran
4 - Master of Public management, Patient Safety Research Center, Mashhad University of Medical Sciences, Mashhad, Iran
5 - MA Student in Public Management, Islamic Azad University, Mashhad Branch, Mashhad, Iran

Received: 2017-03-14 Accepted : 2017-05-21 Published : 2017-02-19

Keywords: Trust, University of Medical Sciences, Employee, Information Technology, knowledge management,

Abstract :

Introduction: In recent years, increasing competition in the business environment, the use of information and knowledge are put on top of organizations affairs so that they can gain a Competitive Advantage and persistent presence in business world. This study examined the impact of knowledge management Components on the level of confidence in the information technology in staff of Mashhad University of Medical Sciences. Methods: This study was conducted as a descriptive-analytical, cross-sectional one, from October to November 2015. Cluster sampling was conducted and in every field of work were selected by simple random sampling. Data were collected by questionnaire. The reliability and validity of the questionnaire was confirmed. Data analysis was performed with software spss version 16. Results: In this study, 600 people were evaluated that 46.8 % were men and 53.2 % were women. Total score of trust in IT and knowledge management among employees was 3.24 ± 0.86 and 3.23 ± 0.67 respectively. There was a direct correlation between knowledge management Initiatives and staff confidence in information technology (p-value ≤ 0.001, r = 0.407). Conclusion: Knowledge management Components had a great impact on the confidence of the staff to information technology. Therefore, it is essential for health managers to focus on promotion of staff’s knowledge, using of information technology and create a climate of confidence culture among employees to be successful in their organizational mission. Background and Aim: In recent years, increasing competition in the business environment, the use of information and knowledge are put on top of organizations affairs so that they can gain a Competitive Advantage and persistent presence in business world.This study examined the impact of knowledge management Components on the level of confidence in the information technology in staff of Mashhad University of Medical Sciences.Material and method: This study was conducted as a descriptive-analytical, cross-sectional one, from October to November 1394. Cluster sampling was conducted and In every field of work were selected by simple random sampling. Data were collected by questionnaire. The reliability and validity of the questionnaire was confirmed. Data analysis was performed with software spss version 16.Result: In this study, 600 people were evaluated that 46.8 % were men and 53.2 % were women. Total score of trust in IT and knowledge management among employees was 3.24 ± 0.86 and 3.23 ± 0.67 respectively. There was a direct correlation between knowledge management Initiatives and staff confidence in information technology (p-value ≤ 0.001, r = 0.407). Conclusion: Knowledge management Components had a great impact on the confidence of the staff to information technology. Therefore, it is essential for health managers to focus on promotion of staffs knowledge,using of information technology and Create a climate of confidence culture among employees to be successful in their organizational mission.

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