Development and Validation of a Native Model for Hospital Information System (HIS) Acceptance Based on the Extended Unified Theory of Acceptance and Use of Technology (UTAUT2) with Emphasis on Organizational Factors in the Medical Centers of the Iranian Social Security Organization
Subject Areas : Human resource managementSeyedabolhasan Porhosayni 1 , احمدرضا کسرائی 2
1 - Doctoral student of Information Technology Management, Islamic Azad University, Central Tehran Branch
2 - گروه مدیریت صنعتی، دانشگاه آزاد اسلامی واحد تهران مرکزی، ایران
Keywords: Model of hospital information system acceptance, Development of native model, Hospital information system, Social Security Organization,
Abstract :
This study is about developing and localizing the proposed model of hospital information system acceptance in affiliated treatment centers of the Social Security Organization. The study was conducted as a cross-sectional, applied, descriptive, and analytical research. The research population in the first stage (qualitative) consisted of IT experts in the Social Security Organization (6 people), and in the second stage (quantitative), users of the hospital information system in the public treatment centers of the Social Security Organization (1125 people). The interviews were analyzed qualitatively (content analysis) and the questionnaires were analyzed descriptively, analytically (correlation) using SPSS software and structural equation modeling with Smart PLS. Based on the content analysis of the interviews, 5 new factors were identified, including user training, process transparency, clinical information confidentiality, 24-hour IT support, and system availability, which were added to the existing factors in the UTAUT2 model, including expected performance, expected effort, social effects, facilitators, motivation, value, habit, intention, and actual use (behavior). The R2 coefficient was obtained as 0.997 and 0.916 in the target variables, i.e., intention to use and actual use, respectively. Social Security Organization managers can increase the acceptance rate of HIS in their hospitals and clinics by considering these factors.
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