Designing a model for increasing the management efficiency for strengthening interpersonal trust in Organizations

Subject Areas : Production Management

Hasan Koochakzadeh ¹ , Saber Khandan Alamdari, ² , Mohammad Mehdi Movahedi,, ³

1 - PhD candidate, Roudehen Branch, Islamic Azad University, Roudehen, Iran
2 - Assistant Professor, Roudehen Branch, Islamic Azad University, Roudehen, Iran
3 - Assistant Professor, Firouzkooh, Branch, Islamic Azad University, Firozkooh, Iran

Received: 2022-11-12 Accepted : 2023-02-06 Published : 2023-02-20

Keywords: Organization, interpersonal trust, Management Efficiency, Theme-based Analysis,

Abstract :

The present study aims at designing a pattern for increasing the efficiency of the management based on strengthening interpersonal trust in organizations. The participants of the current study are experts in management field and the executive managers of Pegah Company. In this study, the viewpoint of 15 experts were analyzed who were chosen based on convenient sampling. Mixed Methods Research Design was used to deepen the results identified in the data and data analysis in this study was conducted in two major phases. The first phase dealt with identifying the factors influencing the efficiency of management to strengthen interpersonal trust. The second phase was related to using the questionnaire, interviews and fuzzy Delphi to screen the data. The result of the study showed that there were at least 40 factors based on theme analysis and data pooling. Based on the result of interviews and questionnaires, 15 codes were found and labeled. These codes were categorized under 4 major themes. This result was given to the expert to experts to validate the categories and the figure was drawn. The major themes were identified to be planning, organizing, leading, and controlling.