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        1 - Evaluating the Long-Term Performance of Commercial Banks Based on the Sustainable Competitive Advantage Approach with Emphasis on the Role of Management Efficiency: An Approach Based on Comparing Public and Private Iranian Banks
        hamid sadjadi mohsen hamidian ali esmaelzadeh
        The performance of the organization and ultimately its value is improved through activities that increase the critical factors of success. Managers with higher efficiency seem to seek to increase high performance and then maintain a stable competitive advantage among th More
        The performance of the organization and ultimately its value is improved through activities that increase the critical factors of success. Managers with higher efficiency seem to seek to increase high performance and then maintain a stable competitive advantage among their competitors, and it is expected that management efficiency can affect the relationship between long-term bank performance and sustainable competitive advantage. Therefore, based on this argument, the purpose of this study is to provide a model for evaluating the long-term performance of commercial banks based on the approach of sustainable competitive advantage with emphasis on the role of management efficiency. The research hypothesis was tested using a sample consisting of 23 banks listed on the Tehran Stock Exchange during the years 1390 to 1397 and using a multivariate regression model. The obtained data were analyzed using Ives 10 software. Findings indicate that the identified factors evaluating the long-term performance of commercial banks such as financial performance (economic value added) and profitability indicators (Kyoto, return on assets and return on equity) affect the bank's sustainable competitive advantage. Also, management efficiency as a moderating role affects the relationship between long-term performance appraisal of commercial banks (economic value added, Kyoto, asset returns and equity returns) and the bank's sustainable competitive advantage. On the other hand, due to the fact that the rate of coefficients obtained from private banks is higher than state-owned banks, so in order to increase management efficiency, it is recommended that banks move towards privatization. Manuscript profile
      • Open Access Article

        2 - Investigation of Bank Management Performance Using DEA Technique (Case Study of Different Branches of Tehran Banks)
        Mohammad Rahim Ramazanian Keikhosro Yakideh Lobat Akhavan Deilami
        Banks are considered as vital circulatory system of finance and financial institutions that collect assets from various sources and allocate them to sectors that need market liquidity. Despite existing limitations, the present enquiry aimed to examine the efficiency of More
        Banks are considered as vital circulatory system of finance and financial institutions that collect assets from various sources and allocate them to sectors that need market liquidity. Despite existing limitations, the present enquiry aimed to examine the efficiency of bank management through the use of Data Envelopment Analysis Model. Typical Models of Data Envelopment Analysis employed in evaluation of organizational performance are based on the black box events, that is, the input into units under scrutiny converted into output regardless of the intermediate stages. However, providing bank services is a complex process comprising different interconnected stages and the interwoven stages involved necessitated the use of Network Data Envelopment Analysis, in the present study, to design a Bank Performance Measurement Model. Thus, the aim of this scrutiny was to identify managerial weaknesses by calculating the management efficiency using the Network Model and to offer viable solutions. To serve the purpose, the banking data accumulated in 19 private bank branches in Tehran during the year 2014 were surveyed to estimate both the overall efficiency and the efficiency of each bank segment. The findings indicated significantly lower levels of efficiency in Network Collective Models compared to Simple Collective Models. Also, the NSBM model rendered a more precise measure of efficiency in comparison to the SBM model which can enable managers to identify and rectify inefficiencies in each sector. Manuscript profile
      • Open Access Article

        3 - Designing a model for increasing the management efficiency for strengthening interpersonal trust in Organizations
        Hasan Koochakzadeh Saber Khandan Alamdari, Mohammad Mehdi Movahedi,,
        The present study aims at designing a pattern for increasing the efficiency of the management based on strengthening interpersonal trust in organizations. The participants of the current study are experts in management field and the executive managers of Pegah Company. More
        The present study aims at designing a pattern for increasing the efficiency of the management based on strengthening interpersonal trust in organizations. The participants of the current study are experts in management field and the executive managers of Pegah Company. In this study, the viewpoint of 15 experts were analyzed who were chosen based on convenient sampling. Mixed Methods Research Design was used to deepen the results identified in the data and data analysis in this study was conducted in two major phases. The first phase dealt with identifying the factors influencing the efficiency of management to strengthen interpersonal trust. The second phase was related to using the questionnaire, interviews and fuzzy Delphi to screen the data. The result of the study showed that there were at least 40 factors based on theme analysis and data pooling. Based on the result of interviews and questionnaires, 15 codes were found and labeled. These codes were categorized under 4 major themes. This result was given to the expert to experts to validate the categories and the figure was drawn. The major themes were identified to be planning, organizing, leading, and controlling. Manuscript profile