طراحی الگوی انتخاب مدیران حرفه‌ای شایسته مبتنی‌بر سیاست حرفه‌ای‌گرایی سازمانی در صنعت بانکداری کشور
محورهای موضوعی : مدیریت منابع انسانی
مسعود دهقانی
1
,
سراج الدین محبی
2
*
,
مهدی باقری
3
1 - دانشجوی دکتری مدیریت منابع انسانی، گروه مدیریت، واحد قشم، دانشگاه آزاد اسلامی، قشم، ایران
2 - گروه آموزشی مدیریت،دانشگاه آزاد اسلامی واحد قشم،قشم،ایران
3 - دانشیار، گروه مدیریت دولتی، واحد بندرعباس، دانشگاه آزاد اسلامی، بندرعباس، ایران
کلید واژه: شایستگی, شایستگی‌های حرفه‌ای, حرفه‌ای‌گرایی سازمانی, صنعت بانکداری,
چکیده مقاله :
زمینه و هدف: برخورداری سازمان‌ها از نیروهای حرفه‌ای و شایسته به‌ویژه در سمت‌های مدیریتی یک مزیتی به‌شدت منحصربه‌فرد بوده که موجب گشته طی سال‌های اخیر تلاش‌های سازمانی در زمینه بکارگیری منابع انسانی حرفه‌ای‌گرا و شایسته‌محور افزایش یابد. هدف این پژوهش، طراحی الگوی انتخاب مدیران حرفه ای شایسته مبتنی بر سیاست حرفه ایی گرایی سازمانی در صنعت بانکداری کشور می باشد.
روش تحقیق: این پژوهش مبتنی بر روش تحلیل محتوای کیفی به گردآوری داده‌های میدانی ازطریق مصاحبه‌های نیمه‌ساخت‌یافته با 12 نفر از خبرگان دانشگاهی و بانکداری پرداخت. ابزارتجزیه وتحلیل کدها نرم افزار اطلس تی آی8 بود.
یافته ها: یافته ها 8 مقوله کلی را شناسایی کرد که شامل نظام معنایی در کنش‌گری حرفه‌ای‌محوری سازمانی، تنظیم‌گری الزامات مدیریتی مشاغل حرفه‌ای، کارکردگرایی شایستگی‌های تعامل‌ساز، شایستگی‌های راهبردی و آینده‌محور، طرح‌واره رفتارهای شایستگی‌ساز فردی- تیمی- سازمانی، زیست‌بوم راهبردی اقدامات حرفه‌ای‌گرایانه مدیریت منابع انسانی، جهت‌گیری‌های مثبت رفتاری کارکنان، و تقویت تصویر و سرمایه‌های سازمانی بانکداری می باشند.
نتیجه گیری: جذب و بکارگیری مدیران حرفه‌ای شایسته در صنعت بانکداری مستلزم اقدامات بنیادین در سطح سازمانی همچون نهادینه‌سازی تفکر حرفه‌ای‌گرایی سازمانی می‌باشد تا بتوان شناخت دقیق‌تر و اقدامات منطبق‌تری را با موضوع جذب مدیران حرفه‌ای و شایسته‌محور صورت داد.
Background and purpose: Organizations that employ professional and skilled personnel, particularly in management roles, possess a significant competitive advantage. This has resulted in heightened efforts to recruit qualified human resources in recent years. The objective of this research is to design a model for selecting competent professional managers in alignment with the organizational professionalism standards within the country's banking industry.
Research method: This research utilized the qualitative content analysis method to gather field data through semi-structured interviews with 12 experts from academia and the banking sector. The data analysis was facilitated using Atlas TI 8 software.
Findings: The findings revealed eight general categories, which encompass the semantic framework of organizational-oriented professional activism, the regulation of management requirements for professional roles, the functional aspects of interactive competencies, strategic and forward-looking competencies, the framework of individual-team-organizational competence-enhancing behaviors, the strategic ecosystem of human resources management actions, the promotion of positive employee behavior, and the enhancement of the image and organizational capital within the banking sector.
Conclusion: Attracting and employing skilled professional managers in the banking industry necessitates essential organizational measures. This includes fostering a culture of organizational professionalism, which will enable a clearer understanding of the strategies needed to effectively recruit and retain qualified and competent managers.
Agnihotri, A., & Misra, R. K. (2024). Are top Business Schools in India assessing contemporary managerial competencies required by industry during MBA selection process. The International Journal of Management Education, 22(3), 101032. https://doi.org/10.1016/j.ijme.2024.101032
Ahmadifar, R., & Abdolmaleki, S. (2023). Evaluating the quality of professional qualifications of multi-level teachers: a case study (multi-level teachers in Kurdistan Province). Teacher Professional Development, 8(3), 65-78. [In Persian] 10.48310/TPD.2024.14755.1510
Alamdari, M. P., Raiesdana, N., Nobahar, M., & Yavari, M. B. (2024). Comparison of the correlation between moral sensitivity and clinical competence in emergency and intensive care nurses: A cross-sectional-correlation study. International Emergency Nursing, 75, 101483. https://doi.org/10.1016/j.ienj.2024.101483
Amani, F., Zamani-Moghaddam, A., Nasiri-Ghorghani, B., Sorani-Yancheshmeh, R., & Mosleh, M. (2019). Professional qualification model of educational managers (case study of Comprehensive Scientific-Applied University). Ahvaz Jundishapur Education Development Journal, 11(3), 543-553. [In Persian] http://noo.rs/gr5iP
Baumgartner, M. (2022). Professional competence (s) of physical education teachers: terms, traditions, modelling and perspectives. German Journal of Exercise and Sport Research, 52(4), 550-557. https://doi.org/10.1007/s12662-022-00840-z
Bazobandi, M. H. (2022). Comparing professional and personality qualifications of teachers graduated from Farhangian University with other universities. Career and Organizational Counseling, 14(2), 113-130 [In Persian]. https://doi.org/10.48308/jcoc.2022.103026
Boehmer, N., & Schinnenburg, H. (2023). Critical exploration of AI-driven HRM to build up organizational capabilities. Employee Relations: The International Journal, 45(5), 1057-1082. https://doi.org/10.1108/ER-04-2022-0202
Brauner, S., Murawski, M., & Bick, M. (2023). The development of a competence framework for artificial intelligence professionals using probabilistic topic modelling. Journal of Enterprise Information Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JEIM-09-2022-0341
Choi, I., Kwon, S., Rojewski, J. W., Hill, J. R., Kim, E. S., Fisher, E., ... & McCauley, L. (2024). Conceptualization, development, and early dissemination of eMPACTTM: A competency-based career navigation system for translational research professionals. Journal of Clinical and Translational Science, 8(1), e2. doi:10.1017/cts.2023.693
Cui, Y., Huang, F., Zhao, Z., & Gao, F. (2024). Does fit matter? The impact of person-environment fit and internship quality on professional competence of TVET students: evidence from a large-scale competence assessment in China. Education+ Training, 66(1), 89-106. https://doi.org/10.1108/ET-01-2023-0026
Do Nascimento, C. F., & Warmling, C. M. (2021). Service‐Learning in undergraduate dental education: Professional competence for clinical decision‐making. European Journal of Dental Education, 25(1), 191-198. https://doi.org/10.1111/eje.12590
Donbesuur, F., Zahoor, N., Al-Tabbaa, O., Adomako, S., & Tarba, S. Y. (2023). On the performance of platform-based international new ventures: The roles of non-market strategies and managerial competencies. Journal of International Management, 29(2), 101002. https://doi.org/10.1016/j.intman.2022.101002
Döring, M., & Willems, J. (2023). Processing stereotypes: professionalism confirmed or disconfirmed by sector affiliation?. International Public Management Journal, 26(2), 221-239. https://doi.org/10.1080/10967494.2021.1971125
Elbarrad, S., & Belassi, W. (2023). Chartered professional accountant's competencies: the synergy between accounting education and employers' needs—evidence from Alberta. Higher Education, Skills and Work-Based Learning, 13(2), 423-442. https://doi.org/10.1108/HESWBL-09-2022-0183
Fahrenbach, F. (2022). A design science approach to developing and evaluating items for the assessment of transversal professional competences. Education+ Training, 64(1), 21-40. https://doi.org/10.1108/ET-03-2020-0056
Fahrenbach, F., Revoredo, K., & Santoro, F. M. (2020). Valuing prior learning: Designing an ICT artifact to assess professional competences through text mining. European Journal of Training and Development, 44(2/3), 209-235. https://doi.org/10.1108/EJTD-05-2019-0070
Falkheimer, J., Heide, M., Simonsson, C., & Andersson, R. (2022). Rally-around-the-organizational-flag? Internal communication in a professional organization during the Covid-19 pandemic crisis. Corporate Communications: An International Journal, 27(5), 23-38. https://doi.org/10.1108/CCIJ-02-2022-0007
Falkenström, E., & Höglund, A. T. (2020). “There is total silence here” Ethical competence and inter-organizational learning in healthcare governance. Journal of Health Organization and Management, 34(1), 53-70. https://doi.org/10.1108/JHOM-05-2019-0130
Fathi, M., Alizadeh, S., & Zamani-Moghaddam, A. (2010). Presenting a model to improve the professional competencies of teachers at a comprehensive university of applied sciences. Public Management Research, 13(49), 243-268 [In Persian]. 10.22111/JMR.2020.32519.4902
Forsman, H., Jansson, I., Leksell, J., Lepp, M., Sundin Andersson, C., Engström, M., & Nilsson, J. (2020). Clusters of competence: Relationship between self‐reported professional competence and achievement on a national examination among graduating nursing students. Journal of Advanced Nursing, 76(1), 199-208. DOI: 10.1111/jan.14222
Garavan, T. N., Heneghan, S., O’Brien, F., Gubbins, C., Lai, Y., Carbery, R., ... & Grant, K. (2020). L&D professionals in organisations: much ambition, unfilled promise. European Journal of Training and Development, 44(1), 1-86.https://doi.org/10.1108/EJTD-09-2019-0166
Ghosh, K., McDonnell, A., & Irum, A. (2024). A conceptual framework of the perceived marketability of independent professionals. Human Resource Management Journal, 34(1), 197-213. https://doi.org/10.1111/1748-8583.12520
Haruta, J., & Goto, R. (2023). Factors associated with interprofessional competencies among healthcare professionals in Japan. Journal of Interprofessional Care, 37(3), 473-479. https://doi.org/10.1080/13561820.2022.2099818
Hermansson, S. K., Norström, F., Hilli, Y., Rennemo Vaag, J., & Bölenius, K. (2024). Job satisfaction, professional competence, and self-efficacy: a multicenter cross-sectional study among registered nurses in Sweden and Norway. BMC Health Services Research, 24(1), 734. https://doi.org/10.1186/s12913-024-11177-8
Høegh-Larsen, A. M., Gonzalez, M. T., Reierson, I. Å., Husebø, S. I. E., & Ravik, M. (2022). Changes in nursing students' self-reported professional competence in simulation-based education and clinical placement: A longitudinal study. Nurse Education Today, 119. https://doi.org/10.1016/j.nedt.2022.105592
Hustler, D., & McIntyre, D. (Eds.). (2024). Developing Competent Teachers: Approaches to professional competence in teacher education. Taylor & Francis.
Indrayani, I., Nurhatisyah, N., Damsar, D., & Wibisono, C. (2024). How does millennial employee job satisfaction affect performance?. Higher Education, Skills and Work-Based Learning, 14(1), 22-40. https://doi.org/10.1108/HESWBL-01-2023-0004
Ivanišević, K., Kosić, R., Bošković, S., & Bukvić, M. (2022). Implementation of the nurse professional competence scale in the Republic of Croatia. SAGE Open, 12(3), 21582440221118544. https://doi.org/10.1177/21582440221118544
Jensen, J. B. (2022). Artfulness as a dimension of professional practice in organizations and action research: Acknowledging sensory-aware and embodied attunement in professional organizations. Action Research, 20(1), 27-43. https://doi.org/10.1177/14767503211033337
Kamarudin, A. A., & Kassim, S. (2020). An analysis of customer satisfaction on employee professionalism: a comparison between Islamic and conventional banks in Malaysia. Journal of Islamic Marketing, 12(9), 1854-1871. https://doi.org/10.1108/JIMA-03-2020-0063
Keevy, M., Tharapos, M., O’Connell, B. T., Verhoef, G., de Lange, P., & Beatson, N. J. (2023). Using an extended professional project to develop professional skills among rural South African accounting students. Accounting Education, 1-25. https://doi.org/10.1080/09639284.2023.2283441
Kezaabu, S., Nkundabanyanga, S. K., Bananuka, J., & Kabuye, F. (2024). Managerial competences and integrated reporting practices: perception-based evidence from Uganda. Journal of Accounting in Emerging Economies, 14(1), 157-186. https://doi.org/10.1108/JAEE-07-2021-0219
Kipinä, P., Oikarinen, A., Mikkonen, K., Kääriäinen, M., Tuomikoski, A. M., Merilainen, M., & Jarva, E. (2024). Competence of healthcare professionals in stroke care pathways: a cross-sectional study. Journal of Vascular Nursing, 42(2), 115-122. https://doi.org/10.1016/j.jvn.2024.02.004
Ko, W. H., & Lu, M. Y. (2022). Do professional courses prepare hospitality students for efficient surplus food management? A self-evaluation of professional competence in food waste prevention. International Journal of Sustainability in Higher Education, 23(6), 1315-1331. https://doi.org/10.1108/IJSHE-07-2021-0308
Lee, A. S., Fung, W. K., Chan, D. K., & Chung, K. K. H. (2024). The effectiveness of a positive psychological intervention for promoting preschool teachers' well‐being and professional competence: EASP intervention program. Applied Psychology: Health and Well‐Being, 16(4), 1626-1658. https://doi.org/10.1111/aphw.12544
Liasidou, S., Afxentiou, G., Malkawi, E., & Antoniades, G. (2024). Attesting to hotel employees' professionalism: views and perceptions of managers. EuroMed Journal of Business, 19(4), 720-735. https://doi.org/10.1108/EMJB-04-2022-0075
Matiba, F. M. (2024). Motivational factors and barriers to participation in professional development programmes: perspectives from Tanzania higher education faculties. Current Psychology, 43(1), 437-448. DOI:10.1007/s12144-023-04310-z
McComas, H. W. (2019). Ethical leadership within law enforcement agencies: pedagogical and cultural challenges. Journal of Criminological Research, Policy and Practice, 5(2), 66-82. https://doi.org/10.1108/JCRPP-12-2018-0044
McLean, G. N., & Akdere, M. (2015). Enriching HRD education through professional organizations. Advances in Developing Human Resources, 17(2), 239-261. https://doi.org/10.1177/1523422315572650
Mekoth, N., Thomson, A. R., & Unnithan, A. (2023). The mediating role of satisfaction on the relationship between professionalism and employee continuity in hospitality industry. Journal of Quality Assurance in Hospitality & Tourism, 24(4), 477-503. https://doi.org/10.1080/1528008X.2022.2065656
Meneley, A. R., Firouzeh, P., Ferguson, A. F., Baird, M., & Gross, D. P. (2023). Evaluation of a reflection-based program for health professional continuing competence. Discover Health Systems, 2(1), 41. DOI:10.1007/s44250-023-00058-2
Misra, S. S., & Ghosh, P. (2022). Managerial competencies for trade union officials in India: The key to union effectiveness. IIMB Management Review, 34(2), 130-142. https://doi.org/10.1016/j.iimb.2022.06.002
Mohammadpour, Ahmad. (2022). Anti-method - philosophical and practical grounds in qualitative methodology. Published by Logos [In Persian].
Momeni Mahmoui, H., & Sheshpari, L. (2022). Analyzing the competencies of organizational managers in accordance with the Islamic approach using the synthesis research method. Quarterly Journal of Supervision and Inspection, 16(61), 47-88 [In Persian]. https://civilica.com/doc/1767916/
Monkman, H., Mir, S., Borycki, E. M., Courtney, K. L., Bond, J., & Kushniruk, A. W. (2023). Updating Professional Competencies in Health Informatics: A Scoping Review and Consultation with Subject Matter Experts. International Journal of Medical Informatics, 170, 104969. https://doi.org/10.1016/j.ijmedinf.2022.104969
Oksa, R., Kaakinen, M., Savela, N., Ellonen, N., & Oksanen, A. (2023). Social media use in professional organizations: boosting and draining workforce. Behaviour & Information Technology, 42(11), 1740-1757. https://doi.org/10.1080/0144929X.2022.2094833
Ott, C. (2023). The professional identity of accountants–an empirical analysis of job advertisements. Accounting, Auditing & Accountability Journal, 36(3), 965-1001. https://doi.org/10.1108/AAAJ-08-2021-5389
Parnian, M., Yaghoubipour, A., & Ahmadi, Y. (2023). Investigating the factors affecting the professional competence of managers of teaching hospitals of Shiraz University of Medical Sciences. Sadra Journal of Medical Sciences, 11(2), 181-190 [In Persian]. https://www.magiran.com/p2595241
Parsons, S., Davidowitz, B., & Maughan, P. (2020). Developing professional competence in accounting graduates: An action research study. South African journal of accounting research, 34(2), 161-181. https://doi.org/10.1080/10291954.2020.1727080
Piwowar-Sulej & Bąk-Grabowska, D. (2024). Developing future competencies of people employed in non-standard forms of employment: employers’ and employees’ perspective. Personnel Review, 53(3), 721-742. https://doi.org/10.1108/PR-10-2023-0841
Polat, G. (2021). Advancing the multidimensional approach to family business professionalization. Journal of Family Business Management, 11(4), 555-571. https://doi.org/10.1108/JFBM-03-2020-0020
Presti, A. L., Ambrosino, G., Barattucci, M., & Pagliaro, S. (2023). Good guys with good apples. The moderating role of moral competence on the association between moral disengagement and organizational behaviours. European Review of Applied Psychology, 73(6), 100891. https://doi.org/10.1016/j.erap.2023.100891
Promnil, N., Srepirote, K., & Pooprueksachat, T. (2024). Exploratory factor analysis of hotel employee competencies in Thailand: the evidence after the COVID-19 pandemic. Cogent Business & Management, 11(1), 2364850. https://doi.org/10.1080/23311975.2024.2364850
Shet, S. V., & Pereira, V. (2021). Proposed managerial competencies for Industry 4.0–Implications for social sustainability. Technological Forecasting and Social Change, 173, 121080. https://doi.org/10.1016/j.techfore.2021.121080
Sina, K., Metaji Nimuri, F., & Mehdipour, Z. (2021). Criteria for selecting managers in government agencies. New research approaches to management and accounting, 5(16), 172-189. [In Persian] https://majournal.ir/index.php/ma/article/view/796
Södersved Källestedt, M. L., Asp, M., Letterstål, A., & Widarsson, M. (2020). Perceptions of managers regarding prerequisites for the development of professional competence of newly graduated nurses: A qualitative study. Journal of clinical nursing, 29(23-24), 4784-4794. https://doi.org/10.1111/jocn.15522
Sorokin, A. E., & Burova, A. Y. (2024). Unerroric of assessment of professional competence for aviation personnel. Aerospace Systems, 7(2), 227-235. DOI:10.1007/s42401-023-00249-y
Taghipour, A., Ghasemizad, A., & Motamed, H. (2022). Identifying the professional competences of educational managers of secondary schools. Human Resources Management Research, 14(3), 255-281 [In Persian]. https://dor.isc.ac/dor/20.1001.1.82548002.1401.14.3.7.2
Tang, S. Y. F., Lo, E. S. C., Yeh, F. Y., & Cheng, M. M. H. (2023). Early career teachers thriving in the everyday challenges of teaching: understanding the relationship between professional competence and teacher buoyancy. Journal of Professional Capital and Community, 8(1), 30-46. https://doi.org/10.1108/JPCC-05-2022-0029
Tang, S. Y., Wong, A. K., Li, D. D., & Cheng, M. M. (2021). Re-conceptualising professional competence development of student teachers in initial teacher education. Research Papers in Education, 36(2), 152-175. https://doi.org/10.1080/02671522.2019.1633563
Teymorzadeh, A., Zamani-Moghaddam, A., & Mirsepasi, N. (2021). Presenting a model for improving the professional competence of faculty members of Islamic Azad University, Tehran Science and Research Branch (an approach to improving productivity). Productivity Management, 3(15), 185-208 [In Persian]. https://doi.org/10.30495/qjopm.2020.1884789.2702
Thiemann, P., Schulz, J., Sunde, U., & Thöni, C. (2022). Selection into experiments: New evidence on the role of preferences, cognition, and recruitment protocols. Journal of Behavioral and Experimental Economics, 98, 101871. https://doi.org/10.1016/j.socec.2022.101871
van Beurden, J., Borghouts, I., van den Groenendaal, S. M., & Freese, C. (2024). How Dutch higher HRM education prepares future HR professionals for the impact of technological developments. The International Journal of Management Education, 22(1), 100916. https://doi.org/10.1016/j.ijme.2023.100916
Vauhkonen, A., Saaranen, T., Cassar, M., Camilleri, M., Martín-Delgado, L., Haycock-Stuart, E., ... & Salminen, L. (2024). Professional competence, personal occupational well-being, and mental workload of nurse educators–A cross-sectional study in four European countries. Nurse education today, 133, 106069. https://doi.org/10.1016/j.nedt.2023.106069
Wahab, S. N., Tan, A., & Roche, O. (2024). Identifying supply chain manager leadership skills and competencies gaps in Malaysia. Higher Education, Skills and Work-Based Learning, 14(5), 921-937. https://doi.org/10.1108/HESWBL-07-2023-0179
Xia, Y., Guo, Q., Chen, Q., Zeng, L., Yi, Q., Liu, H., & Huang, H. (2023). Pathways from the clinical learning environment and ego identity to professional identity: A cross-sectional study. Journal of Professional Nursing, 45, 29-34. https://doi.org/10.1016/j.profnurs.2023.01.006
Xu, L., Nilsson, J., Zhang, J., & Engström, M. (2021). Psychometric evaluation of Nurse Professional Competence Scale—Short‐form Chinese language version among nursing graduate students. Nursing Open, 8(6), 3232-3241. https://doi.org/10.1002/nop2.1036