ارائه‌ی الگوی مدیریت نوین شهری عدالت محور برمبنای فناوری‌های هوشمند
محورهای موضوعی : نوآفرینی، نوآوری، رویکردهای نوین
ناجی غافلی
1
,
وحید چناری
2
*
,
محمد تمیمی
3
,
فواد مکوندی
4
,
قنبر امیر نژاد
5
1 - گروه مدیریت دولتی، واحد شوشتر، دانشگاه آزاد اسلامی، شوشتر، ایران
2 - گروه مدیریت دولتی، واحد شوشتر، دانشگاه آزاد اسلامی، شوشتر، ایران
3 - گروه حسابداری،واحد دزفول، دانشگاه آزاد اسلامی، دزفول، ایران
4 - گروه مدیریت دولتی ،واحد شوشتر،دانشگاه آزاد اسلامی، شوشتر، ایران
5 - گروه مدیریت دولتی، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی، تهران، ایران
کلید واژه: مدیریت نوین شهری, فناوری‌های نوين هوشمند, خدمات عدالت محور, روش فراترکیب,
چکیده مقاله :
مدیریت نوین و فن‌آوری‌های نوین شهری به‌طور مشترک بینش‌های مثبتی را برای مدیریت نوین شهری فراهم می‌نماید و می‌تواند منجر به بهبود عدالت شهری شود تا عدالت توزیعی، عدالت در دسترسی و عدالت تخصیصی در خدمات شهری را بهبود ببخشد و نظام سنتی خدمات شهری را اصلاح نماید هدف پژوهش ارائه‌ی الگوی مدیریت نوین شهری عدالت محور برمبنای فناوری‌های هوشمند با استفاده از روش فراترکیب می‌باشد. اين پژوهش ازنظر هدف توسعه‌ای است و با رويكرد كيفي و روش فراتركيب باروسو و ساندلوسکي (2007) انجام‌شده است. منابع آماری پژوهش، شامل وب‌سایت‌ها و پایگاه‌های دادهای اطلاع‌رسانی در شهرداری‌های هوشمند است. گفتني است كه اين مقاله‌ها بر اساس معيارهاي ورود به فرآينـد فراتركيب انتخاب‌شده‌اند. براي تجزیه‌وتحلیل داده‌ها نيز از روش تحليل محتواي كيفي استفاده‌شده است. در این مطالعه با توجه به یافته‌ها، 61 شاخص در قالب 9 بعد و 15 مؤلفه ذیل سه مفهوم اصلی مدیریت نوین خدمات شهری شامل عدالت شهری، یکپارچگی خدمات شهری و خدمات‌رسانی هوشمند شناسایی شدند، در ادامه الگوی مدیریت نوین شهری عدالت محور برمبنای فناوری‌های هوشمند درکلان شهر ایران طراحی و روایی و اعتبار الگو، مورد آزمون قرار گرفت. همچنین نتایج تحقیق نشان داد الگوی پژوهش حاضر نسخه شفابخش به‌منظور تحقق مدیریت نوین عدالت شهری در کلان‌شهرهای ایران معرفی گردید که به دنبال تغییر و اصلاح نابرابری‌های نظام خدمات عمومی با استفاده از فن‌آوری نوین هوشمند شهری به‌مثابه رویکردی نوین مدیریت شهری است؛ بنابراین ضروری است در راستای بهبود مدیریت نوین شهری درسیاست گذاری‌های کلی خدمات شهری تجدیدنظر اساسی صورت پذیرد.
Smart service management and modern urban technologies jointly provide positive insights for modern urban management and can lead to the improvement of urban justice. The aim of the research is to provide a new management model of justice-oriented urban services based on smart technologies using the hybrid method.This research is developmental in terms of its purpose, and it was carried out using the qualitative approach and the meta-composition method of Barroso and Sandlowski (2007). The statistical sources of the research include websites and information databases in smart municipalities. It should be mentioned that these articles were not selected based on the criteria for entering the metasynthesis process. Qualitative content analysis method was also used to analyze the data. In this study, according to the findings, 61 indicators were identified in the form of 9 dimensions and 15 components under the three main concepts of modern management of urban services, including urban justice, integration of urban services, and smart service delivery. Next, the model of modern management of urban services based on smart technologies in the metropolis was identified. Iran design, validity and reliability of the model were tested. Also, the results of the research showed that the model of the present research, the healing version, was introduced in order to realize the new management of urban justice in the metropolises of Iran, which seeks to change and correct the inequalities of the public service system by using the new smart city technology as a new approach to urban management.
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