شناسایی و اولویتبندی پیشایندها و پسایندها برای شناسایی کارکنان کلیدی در بانک های ایران
الموضوعات :
علی زارع ابرقویی
1
( دانشجوی دکتری مدیریت (توسعه وتطبیقی)، گروه مدیریت، واحد دهاقان، دانشگاه آزاد اسلامی، دهاقان، ایران. )
محمدرضا دلوی
2
(گروه مدیریت، واحد دهاقان، دانشگاه آزاد اسلامی، دهاقان، ایران. )
زهرا دشت لعلی
3
(گروه مدیریت دولتی، واحد دهاقان، دانشگاه آزاد اسلامی،دهاقان،ایران. )
الکلمات المفتاحية: پیشایند, پسایند, کارکنان کلیدی, استعداد, بانک های ایران,
ملخص المقالة :
زمینه و هدف:.کارکنان کلیدی به دلیل مهارتها و ویژگیهای منحصر به فردی که دارند، نقش حیاتی در موفقیت سازمان ها ایفاء می کنند. هدف این پژوهش، شناسایی و اولویتبندی پیشایندها و پسایندهایی برای شناسایی کارکنان کلیدی در بانک های ایران می باشد. روش بررسی: این پژوهش از نظر هدف، کاربردی و در این پژوهش کیفی، جامعه آماری 17 نفر از مدیران عالی و ارشد بانک های خصوصی و دولتی بودند که تا اشباع نظری و با استفاده از روش نمونهگیری هدفمند انتخابشدند. برای گردآوری داده ها از مصاحبه نیمه ساختاریافته و نیز پرسشنامه دلفی فازی استفاده شد که روایی و پایایی آن تأیید شد. از نرمافزارAtlas ti8 برای کدگذاری ها، جهت تایید شاخص ها استفاده گردید. یافته ها: یافته های حاصل نشان داد پیشایندها برای شناسایی کارکنان کلیدی در بانک های ایران شامل 14 عامل و پسایندها نیز شامل 14 عامل می باشند. نتیجه گیری: نقش کارکنان کلیدی در بانکها بسیار حائز اهمیت است. با توجه به پسایندهای مهمی که بانک ها در نتیجه وجود چنین کارکنانی خواهند داشت، مدیران باید بر پیشایندها یا عوامل تاثیرگذار در شناسایی کارکنان کلیدی تمرکز داشته باشند. واژه های کلیدی: پیشایند، پسایند، کارکنان کلیدی، استعداد، بانک های ایران
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