شناسایی و اولویت‌بندی پیشایندها و پسایندها برای شناسایی کارکنان کلیدی در بانک های ایران
محورهای موضوعی : مدیریت منابع انسانی
علی زارع ابرقویی
1
( دانشجوی دکتری مدیریت (توسعه وتطبیقی)، گروه مدیریت، واحد دهاقان، دانشگاه آزاد اسلامی، دهاقان، ایران. )
محمدرضا دلوی
2
(گروه مدیریت، واحد دهاقان، دانشگاه آزاد اسلامی، دهاقان، ایران. )
زهرا دشت لعلی
3
(گروه مدیریت دولتی، واحد دهاقان، دانشگاه آزاد اسلامی،دهاقان،ایران. )
کلید واژه: پیشایند, پسایند, کارکنان کلیدی, استعداد, بانک های ایران,
چکیده مقاله :
زمینه و هدف:.کارکنان کلیدی به دلیل مهارت‌ها و ویژگی‌های منحصر به فردی که دارند، نقش حیاتی در موفقیت سازمان ها ایفاء می کنند. هدف این پژوهش، شناسایی و اولویت‌بندی پیشایندها و پسایندهایی برای شناسایی کارکنان کلیدی در بانک های ایران می باشد. روش بررسی: این پژوهش از نظر هدف، کاربردی و در این پژوهش کیفی، جامعه آماری 17 نفر از مدیران عالی و ارشد بانک های خصوصی و دولتی بودند که تا اشباع نظری و با استفاده از روش نمونه‌گیری هدفمند انتخاب‌شدند. برای گردآوری داده ها از مصاحبه نیمه ساختاریافته و نیز پرسشنامه دلفی فازی استفاده شد که روایی و پایایی آن تأیید شد. از نرم‌افزارAtlas ti8 برای کدگذاری ها، جهت تایید شاخص ها استفاده گردید. یافته ها: یافته های حاصل نشان داد پیشایندها برای شناسایی کارکنان کلیدی در بانک های ایران شامل 14 عامل و پسایندها نیز شامل 14 عامل می باشند. نتیجه گیری: نقش کارکنان کلیدی در بانک‌ها بسیار حائز اهمیت است. با توجه به پسایندهای مهمی که بانک ها در نتیجه وجود چنین کارکنانی خواهند داشت، مدیران باید بر پیشایندها یا عوامل تاثیرگذار در شناسایی کارکنان کلیدی تمرکز داشته باشند. واژه های کلیدی: پیشایند، پسایند، کارکنان کلیدی، استعداد، بانک های ایران
Background and purpose: Key employees play a vital role in the success of organizations due to their unique skills and characteristics. The purpose of this research is to identify and prioritize antecedents and consequences for identifying key employees in Iranian banks. Research method: This research is practical in terms of purpose, and in this qualitative research, the statistical population was 17 high and senior managers of private and public banks who were selected until theoretical saturation and using the purposeful sampling method. A semi-structured interview and a fuzzy Delphi questionnaire were used to collect data, and its validity and reliability were confirmed. Atlas ti8 software was used for coding. Findings: The findings showed that the antecedents for identifying key employees in Iranian banks include 14 factors and the consequences also include 14 factors. Conclusion: The role of key employees in banks is very important. Considering the important consequences that banks will have as a result of the existence of such employees, managers should focus on the antecedents or influential factors in identifying key employees. Keywords: antecedent, consequences, key employees, talent, Iranian banks
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