Analysis and classification of municipal processes with emphasis on their duties (Study example: Yazd Municipality)

Subject Areas : Journal of Radar and Optical Remote Sensing and GIS

mohammad rezaei rahimi ¹ , Mahmoud Mohammadi ^{2 *} , Andisheh Ariana ³ , Mozhdeh Jamshidi ⁴

1 - Ph.D. student of Urbanism, Department of Urbanism, Institute of Society and Media, ISF.C., Islamic Azad University, Isfahan, Iran. (Tourism, Architecture and Urban Reserch center, ISF.C., Islamic Azad University, Isfahan, Iran.)
2 - Associate Professor, Department of Urban Planning, Faculty of Architecture & Urbanism, Art University of Isfahan, Isfahan, Iran.
3 - Department of Urban planning, Na.C., Islamic Azad University, Najafabad, Iran
4 - Assistant Professor, Department of Urbanism, Institute of Society and Media, ISF.C., Islamic Azad University, Isfahan, Iran

Received: 2023-07-12 Accepted : 2023-10-04 Published : 2024-10-28

Keywords: Management processes, information technology, municipalities, Yazd,

Abstract :

Objective: Creating a transparent and agile organization with optimized processes that achieves its goals with maximum efficiency and effectiveness of activities has always been emphasized. The process approach and standardization of the stages of performing executive activities in large complexes and organizations are currently being considered by most super organizations as a proven requirement to achieve the aforementioned goals. On this basis, the purpose of the research is to analyze and classify the processes of municipalities with an emphasis on their duties.

Methods:  ln terms of the purpose, the present research is of applied type and, in terms of the nature of the materials and information collected, it is descriptive-analytical and of the case study type. The approach used in designing the organizational structure is a process-oriented. First, by examining the duties of the municipal institution in Yazd and considering the experts' opinions, appropriate components and definitions were extracted..
Results: By classifying and improving processes, the output obtained from the research findings was divided into two categories: main processes and management and support processes, which included 12 different macro processes, among which the information technology management process was related to research.

Conclusion: The information technology management process pursues various goals, such as refining and clarifying municipal processes at the headquarters, regional, and organizational levels, reducing interference and parallelism of processes in the municipality, achieving a comprehensive process reference, and providing a platform for designing integrated systems.

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