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• vazifehdoost.hossein The Role of Psychological Traits in Market Mavensim Using Big Five Model [ Vol.2, Issue 3 - Summer Year 2012]
• Vijayanand.Sundaram The Impact of Service Quality on Customer Satisfaction and Loyalty in Indian Banking Sector: An Empirical Study through SERVPERF [ Vol.2, Issue 2 - Spring Year 2012]