شناسایی و رتبه‌بندی عوامل مؤثر بر آمادگی شهروند الکترونیکی در ایران با استفاده از روش تحلیل سلسله مراتبی فازی

محورهای موضوعی : فن‎آوری اطلاعات

رحیم قاسمیه ¹ , خداکرم سلیمی فرد ² , کبری مختاری ³

1 - استادیار دانشگاه خلیج فارس بوشهر
2 - استادیار دانشگاه خلیج فارس بوشهر
3 - دانشجوی کارشناسی ارشد دانشگاه خلیج فارس بوشهر

تاریخ دریافت : 1392/08/11 تاریخ پذیرش : 1393/07/04 تاریخ انتشار : 1392/11/12

کلید واژه: شهروند الکترونیکی, تحلیل سلسه مراتبی فازی, زیرساخت فن‌آوری,

چکیده مقاله :

در حوزه شهروندان ایرانی- اسلامی، هدف بنیادی در سند چشم‌انداز به صورت تحقق جامعه مردم‌سالاری دینی با استفاده از فن‌آوری اطلاعات به منظور تسهیل و دست‌یابی به عدالت اجتماعی، ارتقای کیفیت زندگی، رشد فضایل اخلاقی و علمی شهروندان تعریف شده است. در این مقاله با استفاده از رویکرد فرآیند تحلیل سلسه مراتبی فازی و دسته‌بندی عوامل مؤثر بر توانمندسازی شهروند الکترونیکی در پنج بعد زیرساخت فن‌آوری، زیرساخت قانونی، زیرساخت مدیریتی، زیرساخت فرهنگی و زیرساخت آموزشی، در یک تحقیق پیمایشی و با به‎کارگیری پرسش‌نامه به رتبه‌بندی این عوامل اقدام گردید. نتایج نشان داد زیرساخت‌های فن‎آوری در بین دیگر زیرساخت‌ها بیشترین اهمیت را دارا می‎باشد. هم‎چنین در حوزه زیرمعیارها به ترتیب گسترش شبکه‌های اینترنتی و پهنای باند، تدوین نظام نامه آیین‌نامه و مقررات در حوزه فن‎آوری اطلاعات، وجود مدیران متخصص و باتجربه در زمینه فن‎آوری اطلاعات، افزایش آگاهی حفاظت از حریم شخصی، تهیه زیرساخت‌های مورد نیاز مدارس (سخت‌افزار و نرم‌افزار)، تعداد نیروی متخصص در زمینه فن‎آوری اطلاعات، آموزش تعامل در اینترنت از عوامل توانمندسازی در تربیت شهروند الکترونیکی شناخته شد.

چکیده انگلیسی:

In Islamic-Iranian citizen’s area, the fundamental objective in ‎Perspective Document for Iran has been defined as "to meet religious democratic society with the use of IT in order to facilitate and achieve social justice, promotion of life quality, and citizens' moral and scientific virtues development. Using fuzzy analytical hierarchy process (FAHP) approach, this research, focusing on five dimensions, namely technological, legal, managerial, cultural and educational infrastructures, intended to classify influential criteria in enabling e-citizens. The research method was descriptive survey and structured questionnaire was used for data collection. Results indicated that technological infrastructures were of greater importance than the others. Also, among the sub-criteria, factors such as internet networks and bandwidth extension, charter and regulations compilation in IT area, the existence of expert and experienced IT managers, privacy security awareness increase, providing infrastructures for schools (software and hardware), number of IT experts, and interaction training in internet were recognized, respectively, as enabling factors in e-citizens training.

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