تبیین و انتخاب سیستم برنامه‌ریزی منابع سازمان و رتبه‌بندی عوامل مؤثر بر استقرار آن(مطالعه موردی: قطعات خودروسازی آذربایجان‌شرقی)
محورهای موضوعی : مدیریت بازرگانی
سلیمان ایرانزاده
1
(عضو هیأت علمی، گروه مدیریت،واحد تبریز، دانشگاه آزاد اسلامی، تبریز، ایران)
کلید واژه: برنامه‌ریزی منابع سازمان, استقرار سیستم, مدل‌های تصمیم‌گیری چند شاخصه فازی,
چکیده مقاله :
انتخاب سیستم برنامه ریزی منابع سازمان به دلیل هزینۀ سنگین خرید و اجرای آن و همچنین پیچیدگی های تطبیق فرآیندهای سازمان با سیستم جدید، از تصمیمات خطیر مدیریتی محسوب می شود. پژوهش حاضر با هدف تبیین و انتخاب سیستم برنامه ریزی منابع سازمان و رتبه بندی عوامل مؤثر بر استقرار آن با استفاده از رویکرد تصمیم گیری چندشاخصه فازی انجام گرفت. پژوهش حاضر از لحاظ ماهیت مسأله و هدف، تحقیق کاربردی محسوب می‌شود. از نظر روش گردآوری داده‌ها، تحقیق میدانی به شمار می‌رود. جامعه آماری پژوهش مشتمل بر مدیران و کارشناسان صنایع مربوط می باشد. طبق جدول استاندارد مورگان نمونه آماری پژوهش به صورت تصادفی ساده 226 نفر انتخاب گردید. تجزیه و تحلیل اطلاعات با استفاده از تکنیک تاپسیس فازی انجام گرفت. عوامل مؤثر بر انتخاب و استقرار سیستم برنامه ریزی منابع سازمان(زیرساخت، رشد اقتصادی، قدرت تولیدی، موفقیت منطقه ای و مقررات منطقه ای، فرهنگ رایانه ای، اندازه سازمانی، تعهد مدیران و مهندسی مجدد فرایند)شناسایی شدند. همچنین پس از بررسی نرم افزارها و سیستم های برنامه ریزی منابع سازمان(7 نوع سیستم) که موجود و دارای عملکرد بهتر هستند ، انتخاب گردید، که براین اساس و با توجه به تجزیه و تحلیل های که انجام گرفت نتایج به دست آمده حاکی است که، سه سیستم اولویت دار برنامه ریزی منابع سازمان که دارای وزنهای نزدیک به هم نیز هستند، عبارتند از: سیستم Oracleبا بیشترین وزن(6960/0)، سیستم QAD (6101/0) و سیستم PeopleSoft(5978/0) سه نوع سیستم برنامه ریزی منابع سازمان می باشند که از نظر گروه کارشناسان پژوهش در اولویت قرار دارند، سیستم Lawson، سیستم J.D.Edwards، سیستم SAP، سیستم Bann در رتبه های بعدی قرار گرفته اند.
Selection of enterprise resource planning systems is considered a crucial management decision due to the high costs of purchase and implementation processes and the complexity of implementing a new system. The present study aimed to define and select resource planning system and rank the factors affecting the deployment using fuzzy multi attribute decision making approach. From the viewpoint of the nature of the research question and purpose, the present study is an applied research and from the viewpoint of data collection, it is a survey. The statistical population consisted of the managers and technicians of the related industries.Based on Morgan’s standard table, 226 people were selected as the research sample by simple random sampling. Data analysis was performed using fuzzy TOPSIS technique.The factors influencing the selection and implementation of enterprise resource planning systems were identified as (infrastructure, economic development, the production, the regional success and regional instruments, computer culture, organizational size, management commitment and process reengineering). After reviewing the applications and enterprise resource planning systems, seven systems which have better performance and availability were elected. The results suggest that three priority enterprise resource planning systems whose weights are close together include: Oracle system with the highest weight (0.6960), the system QAD (0.6181), and the PeopleSoft (0.5978). Lawson system, J.D. Edwards’s system, SAP system, and Bann system are placed in the subsequent ranks
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- Nah, F. F. H., & Lee-Shang Lau, J. (2001). Critical Factors for Successful Implementation of Enterprise Systems. Business Process Management Journal, 285-296.
- Rezaeian, A. (2013). Information Management System (Information Modeling). Tehran: Samt, (In Persian).
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- Sarlak, M. A., Farati, H. (2012). Advanced information management systems. Tehran: Payam Noor university, (In Persian).
- Wagner, E., & Newell S. (2006). Repairing ERP: Producing Social Order to Create a Working Information System. Journal of Applied Behavioral Science, 42(1), 40-57.
- Zare, M. A., & Ruhani, S. (2007). Cost Model for Life Cycle of Organizational Resource Planning Systems. Takfa, 5(34), 140-145, (In Persian).
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- Arun, M., & Derrick, D. (2012). The Influence of ERP System Implementation on the Operational Performance of an Organization, International Journal of Information Management, Vol.32, pp.24-34.
- Bradley J. (2008). Management Based Critical Success Factors in the Implementation of Enterprise Resource Planning Systems. International Journal of Accounting Information Systems, 9, 175-200.
- Cebeci U. (2009). Fuzzy AHP-Based Decision Support System for Selecting ERP Systems in Textile Industry by Using Balanced Scorecard. Expert Systemswith Applications, 36(5), 8900-8909.
- Celik M. (2009). Application Structuring Fuzzy Integrated Multi–Stages Evaluation Model on Academic Personnel Recruitment in MET Institutions. Expert Systems with Applications: An International Journal.
- Dad, A., Ghobaei Araei, M., & Modiri, N. (2011). Engineering of Organizational Resource Planning System. Tehran: Mehregan Ghalam, (In Persian).
- Estedlal, M. M., Chamani, M., Sohrabi, M. (2013). Introducing and Reviewing some of the Methodologies for Selection an Organization Resources Planning System (ERP). Sixth Conference of the Electronic Administrative System, (In Persian).
- Euripidis, L., & Fotini, M. (2012). ERP & E-Business System Development, Innovation & Business Performance-An Empirical Investigation. 45th Hawaii International Conference on System Sciences.
- Huang, Zh. (2008). ERP Implementation Issues in Advanced and Developing Countries. Business Process Management Journal, 276-284.
- Ketabi A. (2009). The Feasibility Study of Management Information System Implementation at Iranian Oil Company Health Care Organization. Master's Thesis, Tehran: Islamic Azad University, (In Persian).
- Mohammad Beygi, N., amalian, a. R., & Yagubi, N. M. (2013). Evaluation of the Effects of Establishment of Organizational Resources Planning System on the Organizational Innovation. Management Researches, 20, (In Persian).
- Nah, F. F. H., & Lee-Shang Lau, J. (2001). Critical Factors for Successful Implementation of Enterprise Systems. Business Process Management Journal, 285-296.
- Rezaeian, A. (2013). Information Management System (Information Modeling). Tehran: Samt, (In Persian).
- Ruhani, S., & Zareh, M. (2011). Implementation Options for Enterprise Resource Planning (ERP) Systems. Virtual Systems Processing Company, (In Persian).
- Saleh, M. (2012). Evaluating the Impact of the Implementation of the Organization Resource Planning System (ERP) and Organizational Performance in Isfahan Steel Co. Master,s Thesis, Sistan and Baluchestan: Sistan and Baluchestan Univercity, (In Persian).
- Sarlak, M. A., Farati, H. (2012). Advanced information management systems. Tehran: Payam Noor university, (In Persian).
- Wagner, E., & Newell S. (2006). Repairing ERP: Producing Social Order to Create a Working Information System. Journal of Applied Behavioral Science, 42(1), 40-57.
- Zare, M. A., & Ruhani, S. (2007). Cost Model for Life Cycle of Organizational Resource Planning Systems. Takfa, 5(34), 140-145, (In Persian).
