طراحی مدل ارتباطی استراتژی های مدیریت تعارض با رضایتمندی ورزشکاران تیم های ملی ناشنوایان ایران
محورهای موضوعی :
مدیریت دانش
سعید سلگی
1
,
فریده اشرف گنجویی
2
,
علی زارعی
3
,
جاسم منوچهری
4
1 - دانشجوی دکتری تربیت بدنی گرایش مدیریت ورزشی ،واحدتهران مرکزی دانشگاه آزاداسلامی ، تهران ، ایران
2 - دانشیارگروه مدیریت ورزشی،واحدتهران مرکزی، دانشگاه آزاد اسلامی ،تهران ، ایران
3 - دانشیارگروه مدیریت ورزشی،واحدتهران مرکزی، دانشگاه آزاد اسلامی ،تهران، ایران
4 - استادیارگروه مدیریت ورزشی،واحدتهران مرکزی، دانشگاه آزاد اسلامی ، تهران ، آیران
تاریخ دریافت : 1400/05/17
تاریخ پذیرش : 1400/07/12
تاریخ انتشار : 1400/11/01
کلید واژه:
سبک‌های مدیریت تعارض,
رضایتمندی,
ورزشکار,
ناشنوایان,
چکیده مقاله :
هدف کلی پژوهش حاضرطراحی مدل ارتباطی استراتژی های مدیریت تعارض با رضایتمندی ورزشکاران تیم های ملی فدراسیون ورزش های ناشنوایان ایران بود . جامعۀ آماری پژوهش حاضررا کلیۀ ورزشکاران تیم‌های ملی ناشنوایان ایران تشکیل داده است که تعداد آن‌ها 220 ورزشکارمی باشدو نمونه آماری تحقیق را ورزشکاران منتخب تیم های ملی به تعداد 150 نفر تشکیل داده اند. دراین تحقیق از پرسش نامه های مدیریت تعارض رابینز (1998) و رضایتمندی ورزشکاران ریمروچلادورای (1998) استفاده شد . برای تجزیه وتحلیل داده‌ها و اولویت بندی وتعیین سبک غالب مدیریت تعارض ازآزمون فریدمن وبرای تعیین ارتباط بین متغیرها و میزان تاثیرگذاری متغیرها ضمن استفاده از ضریب همبستگی پیرسون از روش مدل سازی معادلات ساختاری استفاده شده است همچنین از نرم افزارهای (اس پی اس اس و اسمارت پی ال اس) جهت انجام محاسبات وطراحی مدل استفاده شد.نتایج نشان می دهد که مربیان تیم های ملی ناشنوایان بیشترازاستراتژی عدم مقابله استفاده می کنند وسبک کنترل کمترین استفاده رادارد. از میان ابعاد رضایتمندی ورزشکاران ،بعد رضایت ازعملکردفردی دارای بالاترین میانگین وبعد رضایت ازعملکرد تیمی دارای کمترین میانگین می باشد . همچنین نتایج مدل یابی معادلات ساختاری نشان داد ضمن ارتباط سبک های مدیریت تعارض(2.81=t ، 0.68=f)بارضایتمندی ورزشکاران، استراتژی راه حل گرایی (2.64=t ، 0.46=f)واستراتژی عدم مقابله (2.78=t ، 0.32=f) با رضایتمندی ورزشکاران ارتباط مثبت و معناداردارند وبه ترتیب 46و32درصد بر رضایتمندی ورزشکاران تاثیرگذار هستند. براساس نتایج تحقیق زمانی که مربیان تیم های ملی ناشنوایان از استراتژی های راه حل گرایی وعدم مفابله استفاده می کننددر مدیریت تعارضات وایجاد رضایت مندی ورزشکاران موفق تر هستند.
چکیده انگلیسی:
The overall purpose of this study was to design a communication model of conflict management strategies with the satisfaction of athletes of national teams of the Deaf Sports Federation of Iran.The statistical population of the present study consists of all athletes of the national teams of the deaf in Iran,whose number is 220 athletes and the statistical sample of the research consists of 150 athletes selected by the national teams.In this study used Robbins (1998) Conflict Management and Athletes Satisfaction Questionnaires of Rimrochladora (1998).To analyze the data and prioritize and determine the dominant style of conflict management,Friedman test and to determine the relationship between variables and the effectiveness of variables while using Pearson correlation coefficient, structural equation modeling method has been used.Smart PLS was used to perform calculations and model design.The results show that the coaches of the national teams for the deaf use the non-confrontation strategy more and the control style has the least use.Among the dimensions of athletes' satisfaction,after the satisfaction of individual performance has the highest average and after satisfaction with team performance has the lowest average.Also the results of structural equation modeling showed that the relationship between conflict management styles(t = 2.81,f = 0.68)with athlete satisfaction,solution orientation strategy(t = 2.64, f = 0.46)and non-confrontation strategy(t = 2.78,f = 0.32)Have a positive and significant relationship with athletes 'satisfaction and 46 and 32% are effective on athletes' satisfaction,respectively.According to the research,when the coaches use solution-oriented and non-confrontational strategies,they are more successful in managing conflicts and creating athlete satisfaction.
منابع و مأخذ:
Ismaili, M,R. Solgi,S.Amirtash,A. (2016). Investigating the Relationship between Coaches' Leadership Style and Satisfaction and Performance of Deaf Athletes of National Teams in the 2013 Deaflympics [Thesis]: Islamic Azad University, Central Tehran Branch; .(persian)
Idrisi H., Amir Hosseini A., Hamidi M.(2019) Designing a participation model for athletes with disabilities in the national team: Analysis of compelling and inhibiting factors. Journal of Organizational Behavior Management Studies in Sport. 6 (4): 11-26.(persian)
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Janani, H, Tondnavis, F, Mozaffari, A,A.(2013) The relationship between transformational leadership styles and transactions with conflict management strategies among coaches in pro-Iranian futsal leagues. Research in sports management and motor behavior. 3 (5): 47-57.(persian)
Jerome, S. (2015). Examining Organizational Conflict Management Style Climate: Moderator of Job Satisfaction and Intent to Leave a Management Consulting Organization. DISSERTATION Submitted to Northcentral University, School of Business and Technology Management
Davoodi, Z, Zarei, A.(2017). The Relationship between Conflict Management Styles with Creativity and Job Satisfaction of the Technical Staff of the National Teams of the Deaf Sports Federation [Thesis]: Islamic Azad University of South Tehran;.(persian)
Ramezani Nejad, R, Hemmatinejad, M, A, Jarreh Noush, R, Mohaddes, ,F.(2011) Comparison of priority aspects of athlete satisfaction. Olympic. 19 (3)55.(persian)
Ramezani Nejad, R, Khosravi,M, Rostami, H, R, Ramezanian, M, R.(2017) Analysis of Factors Affecting Job Satisfaction of Male Athletes in Iranian Group Sports. Human resource management in sports. 5 (1): 1-17(persian)
Soheili, K, Sayadzadeh, S.(2011). Investigating the Relationship between Conflict Management Styles and Job Satisfaction of Employees in Razi University of Kermanshah. Razi University Annual Scientific Conference: undefined;.(persian)
M.(2015) Relationship between conflict management styles and staff influence in sports and youth offices in Hamadan province. New trends in sports management. 3 (9): 83-90(persian)
Safi, M, H, Mohammadi, F, Kolahy, A, A.(2015) Relationship between job satisfaction and conflict management and employee burnout. Social health. 2 (4)persian)
Ghasemiani, Sh, Pourreza, A, Mahmoudi, M.(2017) A Survey of Conflict Levels and Conflict Management Strategies among Nurses in General Hospitals of Tehran University of Medical Sciences. Journal of Health. 11 (1): 20-30.(persian)
Qahramani, O, Fallahi, A, Ali Doust, I.(2017) Basic communication skills and conflict management styles: A study of physical education experts in Tehran universities. Journal of Sports Science and Management. 6 (12 # B00307): -.persian)
Qanbarpour Nosrati, A, Saqr, A.(2018) Modeling the effect of coaches' leadership styles on the satisfaction of athletes in the Iranian Athletics Premier League. Physiology and Management Research in Sport. 9 (4): 107-20(persian).
Mohammadi, S, Dolati, M.(2016) The relationship between leadership style and sources of power of coaches with the satisfaction of volleyball players. Contemporary research in sports management. 6 (11 # b00306): -.persian)
Noorbakhsh, P, Bazmavard, S.(2016) Relationship between coaches 'leadership styles with sports identity and athletes' satisfaction in selected team and individual sports. Journal of Sport Management and Motor Behavior,12 (24): 121-134. doi: 10.22080 / jsmb.2016.1295 (persian)
Alzahrani M.(2013) A Comparative Study of the Relationships between Conflict Management Styles and Job Satisfaction, Organizational Commitment, and Propensity to Leave the Job among Saudi and American Universities ‘Faculty Members. Dissertation.
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Galal K.(2015) The Relationships between Conflict Management Styles, Job Satisfaction and Organizational Commitment among Workers in Public and Private Sectors. Universal Journal of Psychology.3:41-50.
Hanson B.(2019) Coaching Consultant & Director of Athlete Assessments 4x Olympian.
Kim Ej, Yamaguchi A, Kim M-S, Miyahara A.(2015) Effects of taking conflict personally on conflict management styles across cultures. Personality and Individual Differences.72:143-9.
Kalyn, D. L(2013) .Conflict, styles of conflict resolution, stress and job satisfaction amongst veterinary healthcare workers in clinical settings. . (2013). doi:https://doi.org/10.24124/2013/bpgub1581
Laios A, Tzetzis G.(2005). Styles of Managing Team Conflict in Professional Sports: The Case of Greece. Management Research News.28:36-54.
Maura Fernandez M.(2017) What Is the Relationship Between Conflict Management and Employee Empowerment? A Message Design Logic Perspective and its Importance for Managers and Supervisors.
Martens R.(2006) Coaches guide to sport psychology,: Bamdad Ketab;.
Nowruz Seyed Hosseini R, Kooze Chian H, Honari H, Hosseini IINS.(2013). The relationship between coaching leadership styles and the satisfaction of Iran's elite judokas. Sport Managment.17(0):173-90.(persian)
Springs MJ. Examining Organizational (2018)Conflict Management Style Climate: Moderator of Job Satisfaction and Intent to Leave a Management Consulting Organization: Northcentral University; 2015.
Smith B, Bundon A.(2018). Disability models: Explaining and understanding disability sport in different ways. InThe Palgrave handbook of Paralympic studies (pp. 15-34). Palgrave Macmillan, London
Terason S.(2018). The Effect of Conflict Management in Thai Public-Sector Sport Organizations on Employee Job Satisfaction and Perceived Organizational Performance. Academy of Strategic Management Journal. 17 (1) 55-67.
Wachsmuth S, Jowett S, Harwood C.(2018). On understanding the nature of interpersonal conflict between coaches and athletes. Journal of Sports Sciences.36:1-8.
_||_
Ismaili, M,R. Solgi,S.Amirtash,A. (2016). Investigating the Relationship between Coaches' Leadership Style and Satisfaction and Performance of Deaf Athletes of National Teams in the 2013 Deaflympics [Thesis]: Islamic Azad University, Central Tehran Branch; .(persian)
Idrisi H., Amir Hosseini A., Hamidi M.(2019) Designing a participation model for athletes with disabilities in the national team: Analysis of compelling and inhibiting factors. Journal of Organizational Behavior Management Studies in Sport. 6 (4): 11-26.(persian)
Amir Ahmad M., Hamid Reza R., Vahid S., Amin K.(2012) Relationship between conflict management strategies and emotional intelligence of sports coaches in East Azerbaijan province. Sport Managment. 4 (13): 99-.(persian)
Bazvand, K, Kashif, M,M, Ismaili, M,R.(2013) Relationship between emotional intelligence, organizational commitment and job satisfaction of employees of Lorestan General Department of Physical Education. Sports management (movement). 5 (4)66-87 )persian)
Janani, H, Tondnavis, F, Mozaffari, A,A.(2013) The relationship between transformational leadership styles and transactions with conflict management strategies among coaches in pro-Iranian futsal leagues. Research in sports management and motor behavior. 3 (5): 47-57.(persian)
Jerome, S. (2015). Examining Organizational Conflict Management Style Climate: Moderator of Job Satisfaction and Intent to Leave a Management Consulting Organization. DISSERTATION Submitted to Northcentral University, School of Business and Technology Management
Davoodi, Z, Zarei, A.(2017). The Relationship between Conflict Management Styles with Creativity and Job Satisfaction of the Technical Staff of the National Teams of the Deaf Sports Federation [Thesis]: Islamic Azad University of South Tehran;.(persian)
Ramezani Nejad, R, Hemmatinejad, M, A, Jarreh Noush, R, Mohaddes, ,F.(2011) Comparison of priority aspects of athlete satisfaction. Olympic. 19 (3)55.(persian)
Ramezani Nejad, R, Khosravi,M, Rostami, H, R, Ramezanian, M, R.(2017) Analysis of Factors Affecting Job Satisfaction of Male Athletes in Iranian Group Sports. Human resource management in sports. 5 (1): 1-17(persian)
Soheili, K, Sayadzadeh, S.(2011). Investigating the Relationship between Conflict Management Styles and Job Satisfaction of Employees in Razi University of Kermanshah. Razi University Annual Scientific Conference: undefined;.(persian)
M.(2015) Relationship between conflict management styles and staff influence in sports and youth offices in Hamadan province. New trends in sports management. 3 (9): 83-90(persian)
Safi, M, H, Mohammadi, F, Kolahy, A, A.(2015) Relationship between job satisfaction and conflict management and employee burnout. Social health. 2 (4)persian)
Ghasemiani, Sh, Pourreza, A, Mahmoudi, M.(2017) A Survey of Conflict Levels and Conflict Management Strategies among Nurses in General Hospitals of Tehran University of Medical Sciences. Journal of Health. 11 (1): 20-30.(persian)
Qahramani, O, Fallahi, A, Ali Doust, I.(2017) Basic communication skills and conflict management styles: A study of physical education experts in Tehran universities. Journal of Sports Science and Management. 6 (12 # B00307): -.persian)
Qanbarpour Nosrati, A, Saqr, A.(2018) Modeling the effect of coaches' leadership styles on the satisfaction of athletes in the Iranian Athletics Premier League. Physiology and Management Research in Sport. 9 (4): 107-20(persian).
Mohammadi, S, Dolati, M.(2016) The relationship between leadership style and sources of power of coaches with the satisfaction of volleyball players. Contemporary research in sports management. 6 (11 # b00306): -.persian)
Noorbakhsh, P, Bazmavard, S.(2016) Relationship between coaches 'leadership styles with sports identity and athletes' satisfaction in selected team and individual sports. Journal of Sport Management and Motor Behavior,12 (24): 121-134. doi: 10.22080 / jsmb.2016.1295 (persian)
Alzahrani M.(2013) A Comparative Study of the Relationships between Conflict Management Styles and Job Satisfaction, Organizational Commitment, and Propensity to Leave the Job among Saudi and American Universities ‘Faculty Members. Dissertation.
Davis L, Jowett S, Tafvelin S.(2019) Communication Strategies: The Fuel for Quality Coach-Athlete Relationships and Athlete Satisfaction. Frontiers in Psychology.10(2156).
Galal K.(2015) The Relationships between Conflict Management Styles, Job Satisfaction and Organizational Commitment among Workers in Public and Private Sectors. Universal Journal of Psychology.3:41-50.
Hanson B.(2019) Coaching Consultant & Director of Athlete Assessments 4x Olympian.
Kim Ej, Yamaguchi A, Kim M-S, Miyahara A.(2015) Effects of taking conflict personally on conflict management styles across cultures. Personality and Individual Differences.72:143-9.
Kalyn, D. L(2013) .Conflict, styles of conflict resolution, stress and job satisfaction amongst veterinary healthcare workers in clinical settings. . (2013). doi:https://doi.org/10.24124/2013/bpgub1581
Laios A, Tzetzis G.(2005). Styles of Managing Team Conflict in Professional Sports: The Case of Greece. Management Research News.28:36-54.
Maura Fernandez M.(2017) What Is the Relationship Between Conflict Management and Employee Empowerment? A Message Design Logic Perspective and its Importance for Managers and Supervisors.
Martens R.(2006) Coaches guide to sport psychology,: Bamdad Ketab;.
Nowruz Seyed Hosseini R, Kooze Chian H, Honari H, Hosseini IINS.(2013). The relationship between coaching leadership styles and the satisfaction of Iran's elite judokas. Sport Managment.17(0):173-90.(persian)
Springs MJ. Examining Organizational (2018)Conflict Management Style Climate: Moderator of Job Satisfaction and Intent to Leave a Management Consulting Organization: Northcentral University; 2015.
Smith B, Bundon A.(2018). Disability models: Explaining and understanding disability sport in different ways. InThe Palgrave handbook of Paralympic studies (pp. 15-34). Palgrave Macmillan, London
Terason S.(2018). The Effect of Conflict Management in Thai Public-Sector Sport Organizations on Employee Job Satisfaction and Perceived Organizational Performance. Academy of Strategic Management Journal. 17 (1) 55-67.
Wachsmuth S, Jowett S, Harwood C.(2018). On understanding the nature of interpersonal conflict between coaches and athletes. Journal of Sports Sciences.36:1-8.
