بررسی میزان رضایت بیماران از مولفه‌های موثر بر مطلوبیت فضای سبز (مطالعه موردی: بیمارستان‌های امام رضا و بیستون کرمانشاه)
محورهای موضوعی : فناوریهای نوین معماری ، صنعتی و ساختمانیسحر طوفان 1 , بهنام شیرویه زاد 2
1 - دانشیار گروه معماری، دانشکده معماری و هنر، واحد تبریز، دانشگاه آزاد اسلامی، تبریز، ایران
2 - دانشجوی دکتری گروه معماری، واحد ارس، دانشگاه آزاد اسلامی، جلفا، ایران
کلید واژه: بیمارستان, رضایت بیمار, فضای سبز, بیمارستان امام رضا, بیمارستان بیستون,
چکیده مقاله :
طراحی فضاهای درمانی بسیار حائز اهمیت است، سپری کردن زمانهای طولانی در محیطهای درمانی معمولاً برای کارکنان، ملاقات‌کنندگان، همراهان بیمار و بیمار تجربه‌ای ناخوشایند و بسیار استرس‌زا است. در پژوهش حاضر میزان رضایت بیماران دو مرکز درمانی امام رضا و بیستون کرمانشاه از مؤلفه‌های مؤثر بر مطلوبیت فضای سبز مورد بررسی قرار گرفت. این پژوهش توصيفي - تحليلي است. مؤلفه‌های فضای سبز شناسایی و از بررسی متون، مطالعات مرتبط و نظرات متخصصین در قالب پرسشنامه محقق ساخته و با تأیید متخصصین مربوطه به‌صورت قالب مقیاس لیکرت (پنج گزینه‌ای) طراحی و توسط 150 نفر از بیماران بیمارستان امام رضا و 150 نفر از بیماران بیمارستان بیستون انتخاب شدند که در مجموع 300 پرسشنامه تکمیل گردید. تحلیل‌های آماری با استفاده از نرم‌افزار SPSS انجام شد و در راستای توصیف مؤلفه‌های پژوهش از آمار توصیفی (میانگین، انحراف معیار، واریانس) استفاده شد. در بخش آمار استنباطی از ضریب همبستگی برای بررسی ارتباط بین مساحت فضای سبز و میزان رضایت بیماران از مرکز درمانی، از آزمون تی مستقل برای مقایسه میزان رضایت بیماران دو بیمارستان مذکور، و از آزمون فریدمن جهت شناسایی مؤلفه‌های رضایتمندی بیماران استفاده شد. نتایج حاکی از آن است که احساس رضایت در مرکز درمانی بیستون نسبت به مرکز درمانی امام رضا بالاتر است و از میان 13 مؤلفه مؤثر در رضایت بیماران دو مرکز درمانی، مساحت فضای سبز بیشترین امتیاز دیده شدن و عناصر طبیعی مانند آب‌نما و فواره کمترین امتیاز را داشتند. به‌عبارت دیگر با افزایش مساحت فضای سبز، میزان رضایتمندی بیماران از مرکز درمانی نیز افزایش پیدا می‌کند.
The design of treatment spaces is very important, spending long periods of time in treatment environments is usually an unpleasant and very stressful experience for staff, visitors, companions of the patient and the patient. In the present study, the level of satisfaction of the patients of two medical centers, Imam Reza and Bisetoon, Kermanshah, was investigated regarding the factors affecting the desirability of green space. This research is descriptive-analytical. The components of green space were identified and based on the review of texts, related studies and experts' opinions in the form of a researcher's questionnaire and with the approval of the relevant experts, it was designed in the form of a Likert scale (five options) and selected by 150 patients of Imam Reza Hospital and 150 patients of Bisetoon Hospital. And a total of 300 questionnaires were completed. Statistical analyzes were performed using SPSS software, and descriptive statistics (mean, standard deviation, variance) were used to describe the components of the research. In the inferential statistics section, the correlation coefficient was used to investigate the relationship between the area of green space and the level of patient satisfaction with the treatment center, the independent t-test was used to compare the level of satisfaction of the patients of the two mentioned hospitals, and the Friedman test was used to identify the components of patient satisfaction. The results indicate that the feeling of satisfaction is higher in Bisetoon Medical Center compared to Imam Reza Medical Center, and among the 13 factors affecting the satisfaction of the patients of the two medical centers, the area of green space has the highest visibility score and natural elements such as fountains and fountains have the lowest score. They had the privilege. In other words, with the increase in the area of green space, the level of satisfaction of patients with the treatment center also increases.
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