List of Articles Open Access Article Abstract Page Full-Text 1 - Modeling e-Customer Relationship Management, Case Study: Banking Systems Kamran Yeganegi Maryam Ebrahimi 10.30495/msds.2022.1949842.1032 20.1001.1.27834395.1400.1.4.1.0 Open Access Article Abstract Page Full-Text 2 - The Role of Participatory Online Redistribution Platforms to Buy Second-Hand Goods on Brand Loyalty (Case Study of Divar and Sheypoor Platforms in Iran) Ayeh Mirzaee Azandariani Kiumars Arya 10.30495/msds.2022.1955911.1046 20.1001.1.27834395.1400.1.4.2.1 Open Access Article Abstract Page Full-Text 3 - The Impact of Sustainable Supply Chain Management on Organizational Effectiveness: The Mediating Role of Total Quality Management Alireza Shishehbori OmidAli Shojaei 10.30495/msds.2022.1956518.1048 20.1001.1.27834395.1400.1.4.3.2 Open Access Article Abstract Page Full-Text 4 - Analysis and Prioritization of Service Quality of 5-Star Hotels in Kish Island (Case Study of the Project for 2022) Amir Mohsen Madani Leila Bagheri Nizamabad, Javad Jamali 10.30495/msds.2022.1959224.1051 20.1001.1.27834395.1400.1.4.4.3 Open Access Article Abstract Page Full-Text 5 - Identifying Indigenous Indicators of Talent Management Process Optimization in Iran (Case Study: Fajr Jam Gas Refinery) Abdoljavad Khalili 10.30495/msds.2022.1960684.1056 20.1001.1.27834395.1400.1.4.5.4 Open Access Article Abstract Page Full-Text 6 - The Effect of Using Organizational Application Systems in Creating Alignment of Bank Services with Information Technology in the Banking Management System of Saderat Banks Rasoul Ranjbarian Mohammadreza Bahrami 10.30495/msds.2022.1960338.1053 20.1001.1.27834395.1400.1.4.6.5 Open Access Article Abstract Page Full-Text 7 - Investigating the Role of Enablers to Achieve Organizational Agility using Multiple Regression Reza Ehtesham Rasi Omid Mehri Namakavarani 10.30495/msds.2022.1960346.1054 20.1001.1.27834395.1400.1.4.7.6