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  • Vol. 4
  • Issue10 Vol.4
  • 10
    Issue 10 Vol. 4 Winter 2010

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  • List of Articles


      • Open Access Article
        • Abstract Page
        • Full-Text

        1 - Structural Equation Modeling of the Relationship between the Learning Organization with Total Quality Management and Knowledge Management in Iran Insurance Company: Clarifying a Theory
      • Open Access Article
        • Abstract Page
        • Full-Text

        2 - The evaluation and analysis of technology transfer process for producing diesel motors
      • Open Access Article
        • Abstract Page
        • Full-Text

        3 - Evaluating Productivity in the Units of the Powerhouse Collection by using MALMQUIST INDEX
      • Open Access Article
        • Abstract Page
        • Full-Text

        4 - Studying Quality Customer Service and Formulating an Optimal Plan for Customer Relationship Management (CRM) in the Banking System Using TOPSIS Technique (Case Study: Bank Tejarat, Shiraz)
      • Open Access Article
        • Abstract Page
        • Full-Text

        5 - Study of performance keys factors of official organizations with BSC
      • Open Access Article
        • Abstract Page
        • Full-Text

        6 - Measurement model planning of quality management system maturity in an organization
      • Open Access Article
        • Abstract Page
        • Full-Text

        7 - The Measurement of the Effect of Human Capital on Organizational Performance in Iranian Banking Industry: An Intangible Assets Perspective
      • Open Access Article
        • Abstract Page
        • Full-Text

        8 - Ranking of Effective Factors on Customer Satisfaction Concerning Service Quality in Branches of Eghtesade Novin Bank, Mashhad
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