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Journal of Strategic Management in Industrial Systems

Issue 10 Vol. 4 Winter 2010

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Manuscript ID : 537592 Visit : 57 Page: 43 - 56

Article Type: Original Research

Studying Quality Customer Service and Formulating an Optimal Plan for Customer Relationship Management (CRM) in the Banking System Using TOPSIS Technique (Case Study: Bank Tejarat, Shiraz)

Subject Areas : Industrial Management

Received: 2018-01-15 Accepted : 2018-01-15 Published : 2010-01-21

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