emotional exhaustion

Open Access Article

1 - The relationship between organizational values With job stress , emotional exhaustion and Organizational deviant behaviors in Zoob Ahan Steel Company
محسن گل پرور شیرین نیری علی مهداد

This research was administered with the aim of investigating the relationship between organizational values with job stress, emotional exhaustion and organizational deviant behaviors. Statistical population was the personnel's of Zoob Ahan Steel Company in autumn 1388. More

This research was administered with the aim of investigating the relationship between organizational values with job stress, emotional exhaustion and organizational deviant behaviors. Statistical population was the personnel's of Zoob Ahan Steel Company in autumn 1388. From them , 385 persons were selected using stratified sampling (from names list). The research was a correlational study (Regression analysis). For data collection, questionnaires which used included researcher’s made organizational values with 40 items (and five subscales namely humanities / ethical developmental values, participation / human relations values , values toward quality and customers, external organizational social values and economical - supportive values), Kahn et at’s (1964) job stress scale with 15 items, Maslach and Jackson’s (1981) emotional exhaustion with 9 items and Bennett and Robinson’s (2000) organizational deviant behaviors with 8 items. Reliability and validity of research questionnaires has been studied and reported. Data from research questionnaires analyzed using Pearson's correlation and stepwise regression analysis. The evidences from regression analysis showed that the below organizational values dimensions has predictive power for prediction of research criterion variables: for prediction of job stress , values toward quality and customers, for prediction of organizational deviance behaviors, values toward quality and customers along with participation / human relations values respectively , and for prediction of emotional exhaustion, ethical / humanities developmental values along with economical supportive values respectively (p < 0.05 or p < 0.01). Manuscript profile

Open Access Article

2 - A Study of Burnout Among Managers of Education Department in Esfahan
طیبه احتشامی محمد حسین رجائیان

Burnout is a common problem among staff, and can have negative effects on well-being of them, their physical and mental health and the expences of organizations. This descriptive study was carried out to determine the degree of occupational burnout among managers of edu More

Burnout is a common problem among staff, and can have negative effects on well-being of them, their physical and mental health and the expences of organizations. This descriptive study was carried out to determine the degree of occupational burnout among managers of education department in Esfahan in 2008.140 managers were selected through random cluster sampling. Relevant data were collected using demographic questionnaire and Maslash burnout inventory. The findings revealed that 79% of the participants met study criteria for burnout, but not at the high rank. Female scored higher than male on the personal non-accomplishment subscale, married higher than single on the total score, 41-50 age group the least on the total score, 31-40 age group the highest on high depersonalization and personal non-accomplishment, and under 30 age group the highest on emotional exhaustion. Those who worked 11-20 years scored the highest on emotional exhaustion and depersonalization, and 21-30 working years the least on total burnout, but none of the mentioned differences were significant. Managers with M.A significantly scored lower than B.A on depersonalization and personal non-accomplishment. The above mentioned findings imply paying more attention to the managers of education departments due to the importance of their role in society. Manuscript profile

Open Access Article

3 - A Comprehensive Model for Identifying and Explaining Factors Affecting Burnout
Mohamad-Ali Faghih Nia Hossein-Ali Bahram Zadeh

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4 - The mediating role of emotional exhaustion in the relationship between Machiavellian leadership and employees' creativity
Reza Sepahvand Mohsen Aref Negad Fariborz Fathi Chegeni

Context: Organizations need creative and innovative employees to meet the challenges of their environment in order to survive and stay competitive. In the meantime, various factors affect the employees' creativity, including Machiavellian leadership and emotional exhaus More

Context: Organizations need creative and innovative employees to meet the challenges of their environment in order to survive and stay competitive. In the meantime, various factors affect the employees' creativity, including Machiavellian leadership and emotional exhaustion.Objective: The purpose of this study was to investigate the mediating role of emotional exhaustion in the relationship between Machiavellian leadership and employees' creativity at Lorestan University.Research method: The present descriptive-exploratory research is applied in terms of purpose and is based on the deductive research and positivism paradigm in term of philosophy. The statistical population of the study was 440 employees of Lorestan University. Based on Morgan's table, a sample of 205 people was selected by stratified random sampling. In order to measure the variables of the research, the (Dahling et al’s, 2009) Machiavellian leadership Questionnaire, (Wang et al’s, 2013), creativity Questionnaire and the (Maslach & Jackson’s , 1981) emotional exhaustion Questionnaire were used and Their reliability was confirmed by Cronbach's alpha. For data analysis, structural equations modeling and PLS software have been used.Findings: Findings show that Machiavellian leadership has a negative and significant relationship with employees' creativity and a positive and significant relationship with emotional exhaustion, emotional exhaustion has a negative and significant relationship with employees' creativity, also Machiavellian leadership has a significant negative relationship with employees' creativity through emotional exhaustion.Conclusion: The overall results of the study show that Machiavelli leaders by increasing their personal interests over organizational interests and using tools as employees to achieve their goals increase employee stress and emotional fatigue, which in turn reduces employees' creativity. Manuscript profile

Open Access Article

5 - Effect of Psychological contract breach on emotional exhaustion of employees considering the mediating role of Affective organizational commitment and Affective commitment to supervisor
Hosein Damghanian Mohammad Keshavarz

The purpose of this study was to investigate the effect of Psychological contract breach on emotional exhaustion of employees considering the mediating role of affective commitment to the organization and supervisor. This is an applied and descriptive study and has been More

The purpose of this study was to investigate the effect of Psychological contract breach on emotional exhaustion of employees considering the mediating role of affective commitment to the organization and supervisor. This is an applied and descriptive study and has been performed by survey method. The statistical population of this study was 111 employees of government departments in Shiraz who were selected randomly. For data collection, a questionnaire of 42 items with 5 spectrum options was used. In order to analyze the data, partial least squares method was used. To assess the validity of convergent validity, software was used and for the purpose of fitting reliability, Cronbach's alpha was used. The results indicate that the instrument of measurement has a suitable content (convergent content) and its coefficient for all research structures was more than 0.7. The findings indicate that Psychological contract breach have a positive and significant effect on emotional exhaustion of employees. There is also a negative and significant effect between the Psychological contract breach and the affective commitment to the supervisor and Affective organizational commitment. Also, affective commitment to the supervisor and Affective organizational commitment has a negative and significant effect on the emotional exhaustion of employees. While, affective commitment to the supervisor and Affective organizational commitment does not play the role of mediation between Psychological contract breach and emotional exhaustion of employees. Manuscript profile

Open Access Article

6 - Structural Model of Abusive Supervision, Role Overload, Exhaustion and Job Alienation
Mohsen Golparvar Zahra Vaseghi Zahra Javadian

This research was conducted with the aim of studying the structural model of relationships between abusive supervision, role overload, exhaustion and job alienation. For investigating this model, from among male employees of a factory, 168 persons were selected by using More

This research was conducted with the aim of studying the structural model of relationships between abusive supervision, role overload, exhaustion and job alienation. For investigating this model, from among male employees of a factory, 168 persons were selected by using simple random sampling method. The instruments which were used in this research consisted of emotional exhaustion questionnaire (Maslach & Jackson, 1981), abusive supervision questionnaire (Tepper, 2000), work overload questionnaire (Rod et al, 2008), and job alienation questionnaire (Korman et al, 1981). The data were analyzed by using structure equation modeling. (SEM) . On the basis of the structural model obtained from multilevel sequential relationships, there is a significant relation between abusive supervision, and work overload, between work overload and emotional exhaustion, and finally between emotional exhaustion and job alienation (P<0.01). A direct relation was also found in the final model between abusive supervision and work alienation. Manuscript profile

Open Access Article

7 - Quality of Work Life Functions for Productivity: Case study of work alienation and emotional exhaustion
Ali Merdad Masoume Zaribafan Iran Mehdizadegan

The main purpose of this research was to study the quality of work life functions for productivity through effects on work alienation and emotional exhaustion.  The research method was descriptive-correlational and the statistical population consisted of all the em More

The main purpose of this research was to study the quality of work life functions for productivity through effects on work alienation and emotional exhaustion.  The research method was descriptive-correlational and the statistical population consisted of all the employees of Sarayesh Company, from among whom 200 subjects were selected through stratified random sampling method. In this research a set of questionnaires consisting of quality of work life (Walton, 1973), job alienation (Boeree, 2001) and emotional exhaustion (Maslach & Jackson, 1981) were used. The data were analyzed by using Pearson correlation coefficient and Stepwise regression analysis and the results showed that there is a significant positive relationship between job alienation dimension and emotional exhaustion (p ≤ 0.01).Moreover, there are significant negative relationships between quality of work life dimension and job alienation dimension and between quality of work life dimension and emotional exhaustion (p ≤ 0.01).  Furthermore, the results of Stpwise regression analysis showed that the dimension of quality of work life could predict %17 of job alienation and %30 of emotional exhaustion. Therefore, it is possible to reduce job alienation and emotional exhaustion by increasing the quality of work life.   Manuscript profile

Open Access Article

8 - A Comparison of Sepah Bank branches staff in Tabriz based on their job burn-out in 2014
Bahareh Azizi Nejad Seiied Mahdi Mosavi Nejadan

Job burn-out is an issue not only relates to the staff mental health, but also to their productivity. Therefore, considering the importance of the issue, this study compared the performance of the Sepah Bank personnel based on their job burn-out in 2014. The research me More

Job burn-out is an issue not only relates to the staff mental health, but also to their productivity. Therefore, considering the importance of the issue, this study compared the performance of the Sepah Bank personnel based on their job burn-out in 2014. The research method was descriptive-survey. The population of the research included all the staff in Sepah Bank branches in Tabriz, out of which using Morgan's table 222 people (32 female and 190 male) were chosen as the sample size. To gather the data two questionnaires (Paterson's job performance and Maslach standard) were used. The results showed that the staff job performance regarding emotional exhaustion, and intensity of the work and personality metamorphosis, the amount of their involvement and their academic level were different. Manuscript profile

Open Access Article

9 - The Effect of Burnout on Teaching Performance of Male and Female EFL Teachers in L2 Context
Hamideh Shamsafrouz Hamidreza Haghverdi

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10 - Employee perceived Ethical Leadership and psychological empowerment: the role of moderating emotional exhaustion
غلامرضا کاشانی افشین عرفانی

10.30495/jmemiau.2022.695210

Psychological empowerment as an internal stimulus allows employees to build self-efficacy using their sense of self-confidence and autonomy in their jobs. According to the theory of social learning, the extraction of information from the observed behaviors of organiza More

Psychological empowerment as an internal stimulus allows employees to build self-efficacy using their sense of self-confidence and autonomy in their jobs. According to the theory of social learning, the extraction of information from the observed behaviors of organization leaders in understanding the meaningfulness and the effect of job occupation, which is one of the important dimensions of psychological empowerment, plays a significant role. Moreover, emotional exhaustion of employees may cause fewer employees to absorb and Allowing psychological empowerment resources to be desirable and not an attempt to decode codes derived from an ethical leadership style. The purpose of this study was to investigate the relationship between the perceived ethical leadership style of the staff with psychological empowerment and the role of emotional exhaustion moderator in this regard. The statistical population of the research is Isako Company in Tehran, and a sample of 265 people was randomly assigned to the Morgan table using a random number table. For measurement of psychological empowerment, the Spritezer questionnaire (1995) with 12 items was used to measure ethical leadership from the questionnaire of Brown and et al. (2005) with 10 items. To collect emotional exhaustion data, Maslach and Jackson (1981) Includes 9 questions. Validity (convergent and divergent) and reliability (composite reliability coefficient and Cronbach's alpha coefficient) obtained from the structural equation modeling technique indicate that the instrument has good validity and reliability. Data analysis was performed using PLS software and significant relationships between the variables were performed using T statistics. The results showed that there is a significant positive correlation between the perceived ethical leadership style and the psychological empowerment of the staff, which is weakened by the presence of emotional exhaustion in the staff. The moderate effect of moderating its effect was evaluated. Manuscript profile

Open Access Article

11 - Comparison of job satisfaction, burnout and organizational commitment in male and female librarians in Universities of Tehran city
Ismael Mostafavi Mohammad Ali Ghasemi Nejad Mohammad Reza Shekari

Purpose: The aim of present study was comparison of job satisfaction, burnout (emotional exhaustion, depersonalization and lack of personal accomplishment) and organizational commitment of male and female librarians by controlling degree, age and job precedent in univer More

Purpose: The aim of present study was comparison of job satisfaction, burnout (emotional exhaustion, depersonalization and lack of personal accomplishment) and organizational commitment of male and female librarians by controlling degree, age and job precedent in university libraries of Tehran city. Methodology: The research method was causal-comparative and the sample consisted of 128 (62 male and 64 female) librarians in university libraries of Tehran city selected based on classified randomized sampling with proportional allocation. Data was obtained using the Maslach & Jackson Burnout Inventory (MJBI), Organizational Commitment Questionnaire (OCQ) and Job-In General (JIG); Then MANCOVA was used to analyze the data. Findings: Findings of this study showed that there are significant differences between two groups in job satisfaction, burnout, depersonalization and lack of personal accomplishment; but findings of this study showed that there were no significant differences between two groups in organizational commitment and emotional exhaustion. Conclusion: Result showed job satisfaction of female librarians was more than male librarians. Also burnout, depersonalization and lack of personal accomplishment of female librarians were less than male librarians Manuscript profile

Open Access Article

12 - The effect of incivility in the work environment on deviant behaviors in the work environment with the mediating role of organizational pessimism and emotional exhaustion (case study: Isfahan Islamic Azad University (Khorasgan))
Abbas Ghaedamini Harouni Reza Ebrahimzadeh Dastjerdi Mehrdad Sadeghi de cheshmeh

The purpose of this study was to investigate the impact of incivility in the workplace on deviant behaviors in the workplace with the mediating role of organizational pessimism and emotional exhaustion. The current research was applied in terms of its purpose and descri More

The purpose of this study was to investigate the impact of incivility in the workplace on deviant behaviors in the workplace with the mediating role of organizational pessimism and emotional exhaustion. The current research was applied in terms of its purpose and descriptive in terms of the method of collecting correlational data. The statistical population of the present study consisted of all the employees of Isfahan branch of Islamic Azad University (Khorasgan) in the number of 660 people, and 445 people were selected as a sample through the stratified sampling method proportional to the volume through Cochran's sampling formula. The research tools were Cortina et al.'s workplace incivility questionnaire (2001), Spector et al.'s deviant behavior questionnaire (2006), Dean et al.'s (1998) organizational cynicism questionnaire, and Maslach and Jackson's emotional exhaustion questionnaire (1981). Based on this, the content, form and construct validity were examined and after the necessary terms, the validity was confirmed and on the other hand, the reliability of the questionnaires was 0.90, 0.90, 0.88 and 0.88 respectively with Cronbach's alpha method. Estimated. Data analysis was done at two descriptive and inferential levels including structural equation modeling.The results of the research showed that incivility in the workplace had a positive effect on deviant behaviors in the workplace, and the coefficient of this effect was 0.77, and also, the results showed that organizational pessimism and emotional exhaustion play a mediating role between incivility in the workplace and deviant behaviors. had in the work environment. Manuscript profile

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13 - Teachers’ Burnout levels in Iranian EFL Context: The case of Junior High School, Senior High School, University, and Private English Institute EFL Teachers
Shadab Jabbarpoor

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14 - The Impact of Ethical Leadership on Empowerment: A Study of the Modifying Roles of Emotional Exhaustion and Perceived Flexibility (Case Study: Presidential Administration of the Islamic Republic of Iran)
Saeed Askari Masole Hossein Mombeini

10.30495/fed.2024.709355

Abstract This study examines the role of ethical leadership in employee empowerment. In today's world scenario, understanding the impact of flexibility and emotional Exhaustion is essential to building the concept of empowerment. therefore, the present study examines p More

Abstract This study examines the role of ethical leadership in employee empowerment. In today's world scenario, understanding the impact of flexibility and emotional Exhaustion is essential to building the concept of empowerment. therefore, the present study examines perceived flexibility and emotional Exhaustion as possible modifiers on the relationship between ethical leadership and employee empowerment. This research is a descriptive and survey type. a 30-item questionnaire was designed and distributed in 2021 to collect data and measure variables in order to evaluate the research model. The reliability of the questionnaire was estimated to be higher than 0.7 using Cronbach's alpha method for each part and the validity of the questionnaire was confirmed by structural validity analysis. The authors, while reviewing the theoretical foundations of the members of the statistical sample, selected them by random sampling method from among the managers of the presidential Administration of Iran in Tehran. Confirmatory factor analysis and regression analysis were performed using Smart PLS software to test the research hypotheses and examine the differences between the structures in the research. Findings showed that ethical leadership has a significant effect on psychological and structural empowerment. Also, the moderating effects of Emotional Exhaustion and Perceived Flexibility on the relationship between ethical leadership and empowerment was significant and the research hypotheses were all confirmed. Given the special characteristics of the Presidential Administration and their emphasis on ethics in order to achieve organizational perfection, the results of this study can be used by other governmental institutions. Manuscript profile

Open Access Article

15 - The Relationship between Leaders' Job Insecurity and Transformational Leadership with the Mediating Role of Emotional Exhaustion and Moderating Trait Mindfulness
somayeh shadmehri vahid mirzaei

10.30495/mlseo.2022.692914

 This research was conducted with the aim of investigating the relationship between job insecurity and transformational leadership behavior with the mediation of emotional exhaustion and the moderation of mindfulness. The statistical population of the research was More

 This research was conducted with the aim of investigating the relationship between job insecurity and transformational leadership behavior with the mediation of emotional exhaustion and the moderation of mindfulness. The statistical population of the research was the employees and managers of Payam Noor University. According to the size of the population, using Cochran's formula and simple random sampling method, 104 people were selected as the sample size. To collect data, Neisy job security Questionnaire (2000), Maslach Exhaustion Questionnaire (1986), Brown and Ryan's Mindfulness Scale (2003) and Bass and Avolio Transformational Leadership Questionnaire (2000) were used. The validity of the questionnaire was verified by experts and reliability was measured using Cronbach's alpha coefficient. Cronbach's alpha of job security, emotional exhaustion, transformational leadership, and mindfulness were reported as 0.922, 0.828, 0.972, and 0.928, respectively. For data analysis, descriptive (frequency and percentage) and inferential (Kolmogorov-Smirnov and structural equation method with partial least squares approach) were used through Amos software. The results of the research showed that there is a significant relationship between job insecurity of leaders and emotional exhaustion, and it also showed that emotional exhaustion mediates the relationship between job insecurity and transformational leadership; In addition, the results showed that mindfulness moderates the relationship between job insecurity and emotional exhaustion. Manuscript profile

Open Access Article

16 - The relationship between work-family conflict and self-efficacy with emotional exhaustion, mediating emotional intelligence among employees of The Islamic Republic of Iran Airlines Commercial Unit (HOMA)
Mahsa Haji Hosseini Mesgar Fatemeh Masoudi Hemmatabadi farahnaz Kianersi

The institution of the family is one of the most important social institutions that is the most important pillar and axis of social life and has been accepted and developed in all eras and societies and is one of the effective factors in creating human civilization and More

The institution of the family is one of the most important social institutions that is the most important pillar and axis of social life and has been accepted and developed in all eras and societies and is one of the effective factors in creating human civilization and culture and the growth and flourishing of human talents. The aim of this study was to investigate the relationship between work-family conflict and self-efficacy with emotional exhaustion, mediating emotional intelligence in employees of The Islamic Republic of Iran Airlines Trading Unit (HOMA). 200 patients were selected by simple random sampling and completed the standard questionnaire of Carlson's work-family conflict, Scherer's general self-efficacy, machine burnout and emotional intelligence of Sibria Shering. The obtained data were analyzed using Pearson correlation and path analysis. The results showed that work-family conflict and self-efficacy through emotional intelligence are related to emotional exhaustion and this relationship is directly and indirectly significant. There was a significant positive relationship between work-family conflict and emotional exhaustion and there was a significant negative relationship between work-family conflict with self-efficacy and emotional intelligence. There was a significant negative relationship between self-efficacy and emotional intelligence with emotional exhaustion and there was a significant positive relationship between self-efficacy and emotional intelligence. (01/0>p). Considering the significant and negative relationship between self-efficacy and emotional intelligence variables with emotional exhaustion and work-family conflict, it is necessary to support the organizations to familiarize employees with scientific management of work-family conflict and to educate and promote the level of these personality variables in employees. Manuscript profile

Open Access Article

17 - The Effectiveness of Educational Package of Successful Managers' Sub-Experiences on Job Burnout and Job Performance of Educational Managers in Isfahan
Tooran Rostami Mahboube sadat fadavi zahra Yosefi

The main purpose of this study was to investigate the effectiveness of educational package based on the sub-experiences of successful managers on job burnout and job performance of educational managers in Isfahan. Participants were selected through convenience sampling More

The main purpose of this study was to investigate the effectiveness of educational package based on the sub-experiences of successful managers on job burnout and job performance of educational managers in Isfahan. Participants were selected through convenience sampling in experimental group of 15 managers. Eight 60-minute sessions received training. While the members of the control group did not receive the training, the research tools were job burnout questionnaire (Maslesh, 1985) and job performance questionnaire (Paterson 1990). Inferential (repetitive size covariance) analysis showed that the educational package group of managers' successful experiences decreased the mean of emotional exhaustion in the experimental group compared to the post-test, the mean desication of the experimental group increased compared to the post-test, The mean individual performance of the experiment increased compared to the post-test, and the mean of occupational performance in the experimental group increased compared to the post-test. The results also show that there is a difference between the mean of emotional exhaustion, depersonal depersonality, individual failure, and job performance in the experimental group in the pre-test and post-test stages. Manuscript profile

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