List of Articles Experience Management

• Open Access Article
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  1 - Future studies on customer experience management and its effective factors based on brand loyalty
  Azadeh Boostani Hamidreza Saeedniya Hamid Saeedi Rahim Mohtaram
• Open Access Article
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  2 - Providing a Customer Experience Management (CEM) Model in Omnichannel Banking (Case Study of Bank Day)
  Hamed Einipoor Hossein Shirazi meysam shafiei roodposhti Farideh Haghshenas Kashani