List of Articles E-CRM

• Open Access Article
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  1 - Identifying and prioritizing success factors in E-CRM using OPA (Case study: Parsian Insurance)
  Mahnaz Zarei Mahbubeh Shojayi
• Open Access Article
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  2 - A Technology Acceptance Improvement Model for Effective Electronic Customer Relationship Management (Case study: Departments of Tejarat Bank in Yazd)
  S. M. Zanjirchi A. R. Konjkave Monfared S. H. Hataminasab A. Noori H. Sattarzade
• Open Access Article
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  3 - Determining the Dimensions of Electronic Customer Relationship Management (E-CRM) in Gharzolhasaneh Mehr Iran Bank
  Mohamad Ali Tadayon Reza Ebrahimzade Dastgerdi Alborz Gheitani Mehrdad Sadeghi
  10.30495/jsm.2021.1943167.1553
• Open Access Article
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  4 - Effect of E-CRM System on Attracting Bank Deposits
   Farnad Zahra Sadat Afghah