List of Articles Customer journey Open Access Article Abstract Page Full-Text 1 - Designing and Explaining the Digital Marketing Model with the Approach of Customer Experience Management (CEM) Hiva Zadegan Mohammad Aghaei Mohammad Rahim Esfidani Tahmoures Hasangholipour Manouchehr Ansari 10.30495/jsm.2023.1973844.1721 Open Access Article Abstract Page Full-Text 2 - Customer Experience Management in Maritime Transport Industry Hoda Zadvan bahram kheiri بهروز قاسمی