List of Articles Customer Satisfaction Model Open Access Article Abstract Page Full-Text 1 - Analyzing the efficiency of managers by using Kano Model: Case Study of Education and Training Department Managers-Tehran Region 1 S. Azizi M. Shafiey Roudposhti Open Access Article Abstract Page Full-Text 2 - Predictive Model presentation for Customer Satisfaction from Software Support Services with Data Mining Approach babak sohrabi Iman raeesi Samaneh Keshavarzi