List of Articles Airlines Open Access Article Abstract Page Full-Text 1 - Investigate the role of brand charm (Case Study: Sky Airways) Seyyed Alireza Mosavi Open Access Article Abstract Page Full-Text 2 - Efficiency evaluating and improvement by using the network SBM-DEA model with undesirable output: A case study of Iranian airlines Fatemeh Shirazi Emran Mohammadi Open Access Article Abstract Page Full-Text 3 - آنالیز کارایی هزینه و درآمد غیرمحدب در شبکه دو مرحله ای و کاربرد آن برای فرودگاههای ایران جواد گرامی محمد رضا مظفری پریسا کامیاب Open Access Article Abstract Page Full-Text 4 - Proposing a Customer Experience Management Model Based on the Grounded Theory Approach in Aviation Industry (Case study: Taban Airline) Mohammad Sadeghi Far Azar Kaffashpoor Abdollah Naami 10.30495/jsm.2022.1945579.1576