List of Articles گفته های شفاهی

• Open Access Article
  • Abstract Page
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  1 - The Survey of Effect of Relationship Quality and Rapport on Word of Mouth
  P. Ghaffari Ashtiyani M. Zanjirdar M. Panahi Vanani
• Open Access Article
  • Abstract Page
  • Full-Text
  
  2 - The Survey Emotional Impact of Positive and Negative Word of Mouth on Potential Customers
  P. Ghafari Ashtiani Z. Mahram
• Open Access Article
  • Abstract Page
  • Full-Text
  
  3 - The Study Some of the Factors Consequences in Relationship Quality Employee - Customer in the Hotel Industry by Fuzzy Logic
  A. R. Mosavi M. Ashraf P. Rajaey