List of Articles کیفیت فنی Open Access Article Abstract Page Full-Text 1 - Designing a Model to Online Shopping Behavior Based on the Quality of Sites Mahmoud Naderi Bani Mahdi Al Husseini almodarresi adeleh dehghani ghahnavi Mohammad Mahdi afshar Open Access Article Abstract Page Full-Text 2 - esigning a Model for Evaluating Customers’ Perceived Service Quality in Iranian State Banks Seyed Alireza Seyedsalehi Open Access Article Abstract Page Full-Text 3 - Determining The Dimensions of Service Quality in Banking Industry: Examining The Gronroos Model in Pasargad Banks of the Northwest of Iran Soleyman Iranzadeh Hossien Emari Saeed Bakhshayesh