List of Articles خدمات درمانی Open Access Article Abstract Page Full-Text 1 - A Systematic Reviews of Healthcare Complaints in the Hospital of Iran Since 2006 to 2016 damon Gorji Ali Vafaee Najjar Roghya Staji ٍElahe Hooshmande Open Access Article Abstract Page Full-Text 2 - The Relationship Between Hospital Preparedness and The Quality of Medical Services in The Face of Covid-19 In Selected Hospitals of Shahid Beheshti University of Medical Sciences mahdiyeh afzali leila nazarimanesh aniseh nikravan Open Access Article Abstract Page Full-Text 3 - The Impact of Human Resource Capabilities on Innovation in Health Care of Private Hospital Maede Sharifi Kousha Seyed Jamaledin Tabibi Leila Nazary Manesh Open Access Article Abstract Page Full-Text 4 - Untimarketing the Unnecessary Use of Health Services on Social Security Organization ghasem zarei tahereh zarei somayeh pourghadimi Open Access Article Abstract Page Full-Text 5 - Assessing the Quality of Health Care Services from Customers’ Perspective Using Mixed Fuzzy Multi-Criteria Decision-Making Tools (Case Study: Shahrood Health Centers) Noora Amiri aliakbar hasani Open Access Article Abstract Page Full-Text 6 - Identifying and Prioritizing Factors Affecting Marketing Innovation in Medical Service Organizations Mohammad Jahanifar Ehsaneh Nejad Mohammad Nameghi Abas Asadi Akbar Bahmani Chub basti 10.30495/jhm.2023.73645.11138 Open Access Article Abstract Page Full-Text 7 - راهبردهای مدیریت عدالت جویانه مؤثر بر توسعه نقش زنان در مراکز خدمات درمانی شهر اصفهان فرهاد شفیع پور مطلق محمد حسین بارمحمدیان پریوش جعفری Open Access Article Abstract Page Full-Text 8 - Numerical solution of the system of Volterra integral equations of the first kind محسن ملکان Open Access Article Abstract Page Full-Text 9 - ارتقاء کیفیت خدمات درمانی در بیمارستان با بکارگیری QFD و کاردینال محسن مقدم نیکزاد منطقی Open Access Article Abstract Page Full-Text 10 - Online databases in Kerman University of Medical Sciences and meeting students’ information needs Mozhde Salajeghe Farideh Osareh Mahdieh Momenabadi Open Access Article Abstract Page Full-Text 11 - The Effect of Green Information Technology practices on Sustainability Performance Arezoo sadat Ayatollah Hossein Moeinzad Hossein Sayyadi tooranloo mohammadali keramati